Maria Jaimes
Boca Raton,FL
Summary
Resourceful and adaptable professional with a strong background in customer service and team operations. Known for effective issue resolution and commitment to maintaining quality standards, ready to support business goals.
Overview
4
4
years of professional experience
Work History
multifunctional staff
Mango
Boca Raton, Florida
07.2025 - Current
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Met incoming customers pleasantly and offered support and service.
- Processed payments, issued receipts, and provided change.
- Collaborated with other departments to ensure efficient workflow processes.
- Always greeting customers and helping them with any questions.
- Trying to help the customers when they needed a return or exchange of their items.
server/cashier
Forty Carrots
Boca Raton, Florida
10.2023 - 04.2025
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted with menu explanations and made recommendations to guests.
- Collaborated with kitchen staff to ensure timely order delivery.
- Handled customer inquiries and resolved issues professionally and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
Team Leader
Just Salad
Boca Raton, Florida
09.2021 - 09.2023
- Led daily team operations in fast-paced food service environment.
- Established clear expectations for employees, providing guidance when needed.
- Conducted regular performance reviews to assess individual team member progress.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Monitored food safety practices to ensure compliance with health regulations.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
Education
High School Diploma -
Olympic Height High School
Boca Raton, FL05-2022
Associate of Arts - Nursing
Palm Beach State College
Boca Raton, FLSkills
- Customer service
- Cash handling
- POS operation
- Team leadership
- Food safety compliance
- Customer relationship management
- Order processing
- Merchandising strategies
- Time management
- Problem solving
- Adaptability to change
- Effective communication
- Collaboration with teams
- Issue resolution
- Cleaning and organization
- Safe equipment operations
- Strong teamwork
- Cleaning skills
- Supply replenishment
- Payment processing
- Sales experience
- Teamwork and collaboration
- Adaptability
Languages
Spanish
Full Professional
English
Full Professional
Timeline
multifunctional staff
Mango
07.2025 - Current
server/cashier
Forty Carrots
10.2023 - 04.2025
Team Leader
Just Salad
09.2021 - 09.2023
High School Diploma -
Olympic Height High School
Associate of Arts - Nursing
Palm Beach State College