Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Receptionist

Maria Jaramillo

Arleta,California

Summary

Accomplished professional with a proven track record at Vivid Nails, adept in customer service and organization skills. Excelled in creating welcoming environments, efficiently managing time-sensitive tasks, and resolving customer issues, leading to enhanced client satisfaction. Demonstrated exceptional problem-solving abilities and a commitment to maintaining confidentiality, showcasing a blend of hard and soft skills critical for front desk operations.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

7
7
years of professional experience

Work History

Receptionist

Vivid Nails
07.2023 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Infant Nanny

Eva Liu-Hogan
01.2018 - 06.2024
  • Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
  • Maintained detailed records of the infant''s daily activities, milestones, and health-related information for parental review.
  • Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
  • Supported parents in implementing routines and schedules, leading to increased consistency and predictability for the infant.
  • Taught children everyday skills and language.
  • Developed strong bonds with infants by consistently responding sensitively to their emotional cues and needs throughout caregiving tasks.
  • Taught children basic life skills, manners and personal hygiene.

Cashier

Popeyes® Louisana Kitchen
02.2021 - 06.2022
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

No Degree - Business Communication

Los Angeles Valley College
Van Nuys, CA
09-2020

High School Diploma -

John H Francis Polytechnic
Sun Valley, CA
06-2019

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Professional demeanor
  • Security awareness
  • Front desk operations
  • Phone etiquette
  • Calm demeanor
  • Positive and professional
  • Customer service
  • Attention to detail
  • Problem-solving
  • Punctual and reliable

Languages

Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist

Vivid Nails
07.2023 - 09.2024

Cashier

Popeyes® Louisana Kitchen
02.2021 - 06.2022

Infant Nanny

Eva Liu-Hogan
01.2018 - 06.2024

No Degree - Business Communication

Los Angeles Valley College

High School Diploma -

John H Francis Polytechnic
Maria Jaramillo