Maria Jaramillo

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
• Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
• Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
• Transferred and directed phone calls, guests, and mail to correct staff members.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

• Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
• Input patient information and exam findings into medical records system to facilitate accurate record-keeping.
• Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
• Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
• Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
• Instructed patients on contact lens insertion and removal and lens care guidelines.
• Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
• Managed administrative duties with phone reception, appointment scheduling and payment processing.

Worked closely with attorneys on accident claims.

Filed workers comp claims

Collaborated on collection and dispute resolutions.

Medical assistant.

Receptionist duties as required.