Maria Jasso
Sunnyside
Summary
Highly skilled in providing attention to ill students, responding to injuries, and offering first aid. Demonstrates good data entry and report writing abilities. Energetic, focused, and hardworking individual with a strong ability to manage highly accurate cash registers, processing cash, card, and check payments without errors. Security-minded and service-oriented Chevron employee with excellent communication, organizational, and multitasking abilities. Known for flexibility in scheduling and commitment to maintaining stellar attendance. Honest cashier with expertise in managing money, merchandising stock, and assisting customers in locating desired items. Possesses excellent oral and written communication skills, along with strong attention to detail and a superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging cashier with a proven track record of delivering excellent customer service in busy retail settings. Utilizes strong payment processing and client engagement skills to promote seamless store operations.
Overview
11
11
years of professional experience
Work History
Resource Assistant
Work Source
01.2025 - Current
- Assist customers with issues they have with Unemployment questions
- Fax papers for customers to Unemployment, PFML
- Help Customers make resumes, cover letters
- Help provide any helpful information to customers
- Schedule customers for work shops
- Refer customers to programs such as People for People, OIC, DRV
- Collect information for data use
- Assisted clients in utilizing technology to access digital resources, improving their research capabilities.
- Completed forms, reports, logs, and records to quickly handle all documentation for resources.
- Performed research to collect and record industry data.
Dental Assistant
Astria Sunnyside Hospital
03.2022 - 08.2024
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
Housekeeper
Astria Toppenish Hospital
12.2021 - 03.2022
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Bus Assistant
Sunnyside School District
02.2020 - 11.2021
- Determined and adjusted seating arrangements to address behavioral or safety concerns.
- Helped children to safely board and exit buses.
- Observed student behaviors and looked for signs of concerns such as injury, illness and emotional disturbance.
- Developed and deepened professional and productive relationships with students, teachers and parents.
- Responded to emergencies, providing first aid and CPR with speed and skill.
- Answered questions and provided accurate information to students and family members.
- Supported students with special needs, ensuring their safe travel to and from school daily.
- Ensured bus cleanliness by performing regular inspections and immediately addressing any issues found.
Cashier
Chevron
07.2019 - 08.2019
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Helped customers find specific products, answered questions and offered advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Processed customer payments quickly and returned exact change and receipts.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Sales Associate
US Cellular
04.2019 - 07.2019
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Processed orders through system and coordinated product deliveries.
- Sold various products by explaining unique features and educating customers on proper application.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Cashier
Grand Hallett Cinema
10.2015 - 05.2016
- Read weekly sales inserts and monitored price changes.
- Helped customers find specific products, answered questions and offered advice.
- Resolved issues with cash registers, card scanners and printers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Worked closely with front-end staff to assist customers.
- Welcomed customers, offering assistance to help find necessary store items.
- Trained new team members in cash register operation, stock procedures and customer service.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Dental Sterilization
Spavinaw Family Dental
03.2014 - 07.2015
- Cleaned and sterilized operating rooms.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures.
- Cleaned and sterilized all instruments and equipment following policy procedures, industry standards and manufacturer instructions for use.
Education
High School Diploma -
Sunnyside High School
Sunnyside, WASkills
- Special needs support
- Student security
- Parent relationship development
- Documentation skills
- Communications
- Organization
- First Aid/CPR
- Customer service
- Payment processing
- Credit and cash transactions
- Cash drawer balancing
- Merchandise restocking
- Coin counting
- Customer order recording
- ID verification
- Customer greeting
- Customer assistance
- Cash management
- Scheduling expertise
- Team player
- Office administration
- Administrative skills
- Maintaining files
- Computer literacy
- Human resources support
- Microsoft office and docusign
- Technical support
- Word processing
- High social awareness
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Critical thinking
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Data entry
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Resource Assistant
Work Source
01.2025 - Current
Dental Assistant
Astria Sunnyside Hospital
03.2022 - 08.2024
Housekeeper
Astria Toppenish Hospital
12.2021 - 03.2022
Bus Assistant
Sunnyside School District
02.2020 - 11.2021
Cashier
Chevron
07.2019 - 08.2019
Sales Associate
US Cellular
04.2019 - 07.2019
Cashier
Grand Hallett Cinema
10.2015 - 05.2016
Dental Sterilization
Spavinaw Family Dental
03.2014 - 07.2015
High School Diploma -
Sunnyside High School
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