Working out, enjoying the out doors, and watching softball, and football!
Maria Jennings
San Pedro,USA
Summary
To continue growing in a challenging position that supports personal development and values teamwork. I am looking for a role where I can invest my full passion, drive and positive energy into every project and team effort.
Overview
25
25
years of professional experience
Work History
Sales Support Specialist
Lakeshore Learning Materials
11.2019 - 01.2026
- Supported regional and national sales teams by coordinating order processing, bid contracts, quotes, and customer service documentation to ensure timely and accurate fulfillment.
- Acted as liaison between sales representatives, customers, and internal departments to resolve issues and keep deals moving.
- Maintained and updated SAP and Salesforce with customer data, opportunities, quotes, and order status to support pipeline visibility and forecasting.
- Provided high-touch support to key accounts, including school districts, educators, hospitals, libraries, and institutional customers, ensuring a positive end-to-end customer experience.
- Responded to customer inquiries regarding products, pricing, availability, order status, and consistently meeting service-level expectations.
- Assisted with onboarding new customers and supporting renewals, reorders, and account maintenance.
- Identify and resolve order discrepancies, shipping issues, and billing concerns, reducing delays and improving satisfaction.
- Supported sales initiatives, promotions, and seasonal campaigns by coordinating materials, timelines, and internal communication.
- Helped streamlined internal processes by documenting procedures and improving accuracy in order entry and reporting.
- Prepared sales reports, order summaries, and account documentation for sales leadership and field representatives.
- Managed high volumes of transactions yearly $35MM while maintaining accuracy and attention to detail in a fast-paced environment.
- Ensured compliance with company policies, pricing guidelines, and contract requirements.
Senior Account Manager
Clipper Corporation
02.2016 - 11.2019
- National Account Management for corporate uniforms and hardgoods for a foodservice customer base, that range from national retail stores to large and small scale chain restaurants.
- Maintains and grows relationships with Clipper’s most strategic restaurant national chain accounts- $10MM book of business.
- Improve the quality of account performance, the company’s engagement with strategic accounts and contribute analytical expertise, business knowledge and ideas to various projects with a goal of growing revenue.
- Direct and manage internal customer projects from inception to completion.
- Define project scope, goals and deliverables that support business goals.
- Liaison with Field Sales Team, Sales Managers, Operations team and Customers on project expectations, timelines, milestones and deliverables.
- Drive price creation, compiling and reviewing all major variables to ensure pricing is accurate and complete.
Parallel Technology
12.2003 - 01.2016
- Sales and Sales Assistant: Sales experience with computer hardware, i.e. computer servers, memory, hard drives, CPU’s, motherboards, etc. Daily cold calls and emails with weekly broker and end user meetings to provide availability and pricing. Worked closely with sales force and logistics manager to resolve inventory and sales order related issues while assisting in shipments for our customers.
- Accounting: Worked directly with the CFO on all accounts payables to ensure that receivables are collected promptly. Processed daily invoicing to customers and reconciled electronic payments via ACH, Wire and PayPal. Created and maintained filing system for both accounts payable and receivable. Provide clerical and administrative support to management.
- RMA Manager: Responsible for receiving customer product returns and replacements. I have worked closely with the IT Department and the Receiving Manager on the return of product and any necessary follow up procedures including the issuing and processing of internal accounting credits.
Insurance Agent
James P Bennett &CO.
06.2001 - 12.2003
- Sold Property and Casualty, General and Life Insurance to corporations and small businesses.
- Cold called potential clients to set up appointments and meetings.
- Interviewed prospective clients to get data about their financial resources and discuss existing coverage.
- Responsible for policy renewals and the explanation of various policy features.
- Analyzed client’s current insurance policies while suggesting additions or changes in order to customize the insurance programs to suit individual clients.
Education
Associates Degree -
El Camino College
Skills
- Sales support and operations professional with strong experience in CRM systems, order management, and cross functional coordination
- Skilled in supporting sales teams and managing customer accounts through accurate order processing, pricing, contracts and issue resolution
- Known for clear communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while delivering a high level of customer service
- Proficient in Microsoft Excel, Word, Outlook, Teams, SalesForce, SAP, and reporting tools to support sales performance and operational efficiency
Timeline
Sales Support Specialist
Lakeshore Learning Materials
11.2019 - 01.2026
Senior Account Manager
Clipper Corporation
02.2016 - 11.2019
Parallel Technology
12.2003 - 01.2016
Insurance Agent
James P Bennett &CO.
06.2001 - 12.2003
Associates Degree -
El Camino College
Charitable Mentions
KCJ Memorial Foundation, President, Torrance, CA, 90505, 2008-04, 2013-04, My husband and I co-ran a charity to raise money for SIDS (Sudden Infant Dead Syndrome). A personal experience left us with the need to help other babies survive and thrive till their first birthday., We coordinated a silent auction and sixteen team co-ed softball tournament that took place annually over a 2-day weekend., I was in charge of corporate and individual sponsors and donations and we raised over $300,000.00 over five years.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of 8 in the development of Mississippi Grant orders.
- Achieved shared spreadsheets through effectively helping with our team and customers to track Big Deal orders, which include $1mm more to one customer site.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureWork from home optionTeam Building / Company RetreatsPersonal development programsWork-life balanceHealthcare benefitsLanguages
English