Maria J. Gonzalez Duran
Scottsdale,AZ
Summary
Dynamic and results-oriented professional with extensive management and administrative experience, poised to excel in this role through a robust background in office management, scheduling, and effective communication. Expertise in multitasking ensures seamless operations while delivering exceptional support to executive teams. A strong advocate for team collaboration and adaptability, consistently driving the achievement of organizational goals. Recognized for reliability and a commitment to fostering a positive work environment that enhances productivity and morale.
Overview
18
18
years of professional experience
Work History
General Manager
KFC
09.2023 - 12.2023
- Meeting store goals, reports, order inventory
- Employee schedule
- Hire employees
- Train new employees
- Developed operational strategies that improved customer satisfaction and retention.
- Formulated policies and procedures to streamline operations.
Customer Rep
Circle K
11.2017 - 11.2019
- Assisted Manager in placing orders
- Stocking and training new employees
- Meet store goals, reports, inventory, make schedule
- Train new employees
Sales Associate
The Children’s Place Scottsdale
03.2013 - 04.2014
- Mark items with identifying codes and accurate pricing.
- Maintained a friendly, outgoing personality to promote a positive work environment
- Satisfy customer needs and offered to assist them to provide excellent customer service.
- Price checks, merchandise transfers and fitting rooms returns to keep the store orderly
- Cashier and bagging merchandise.
Executive/Personal-Assistant VP/Administration/Customer Service/ Receptionist
Global Cash Flow
11.2005 - 05.2007
- Executive assistant to the vice-president, Scheduled his agenda, filed documents, prepared reports
- Inventory orders for the whole company, Daily stats reports ,Processed high end sales and back sales
- Assisted in new hires
- Streamlined office operations by implementing new filing systems and digital tools for document management.
- Liaised with internal and external partners to support project initiatives and maintain professional relationships.
Education
Cortiva Massage Institute
01.2015
High school diploma -
01.2004
Skills
- Effective Communication
- Management experience
- Self-directed and Motivated
- Fluent in Spanish and English
- Proficient in customer service for 15 years
- Administrative skills
- Sales experience
- Efficient multi-tasker
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
KFC
09.2023 - 12.2023
Customer Rep
Circle K
11.2017 - 11.2019
Sales Associate
The Children’s Place Scottsdale
03.2013 - 04.2014
Executive/Personal-Assistant VP/Administration/Customer Service/ Receptionist
Global Cash Flow
11.2005 - 05.2007
Cortiva Massage Institute
High school diploma -
Similar Profiles
Brooke AldrichBrooke Aldrich
Team Member at KFCTeam Member at KFC
Sean PedersenSean Pedersen
Management Trainee at KFCManagement Trainee at KFC
Md Akramuzzaman BhuyanMd Akramuzzaman Bhuyan
General Manager at KFCGeneral Manager at KFC
Hithashree ChannabasavegowdaHithashree Channabasavegowda
Assistant manager at KFCAssistant manager at KFC
Julie Zausmer, CPC, CRCJulie Zausmer, CPC, CRC
Senior Medical Coder at United Health Group/OptumSenior Medical Coder at United Health Group/Optum