Maria Jihan Cardinal
Manufacturing Associate 2
Summary
Motivated and detail-oriented professional with diverse experience in manufacturing, warehouse operations, and culinary arts. Proficient in software database management, customer service, task delegation, and food preparation. Leveraging a Bachelor of Science degree in Tourism Management from Divine Word College of Laoag in the Philippines, attended from 2012 to 2016, to contribute effectively to a dynamic team.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Manufacturing Associate 2
Dexcom
05.2021 - 04.2024
- Downloaded and managed software databases to ensure accurate production processes and data integrity
- Verified customer complaints to identify issues and provide timely resolution, maintaining high levels of customer satisfaction
- Assigned daily tasks for engineering technicians, coordinating workflow, and prioritizing assignments to meet production targets
- Conducted hardware investigations, including performing voltage and resistance checks on glucose monitor transmitters, ensuring product quality and functionality
- Conducted minor troubleshooting procedures to identify and resolve issues, contributing to the efficient operation of manufacturing processes
- Scanned an average of 1000 glucose monitors per day, maintaining meticulous attention to detail and accuracy.
- Inspected products and machines to maintain quality and efficiency.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Collaborated with team members to meet production deadlines.
- Collaborated with other departments to optimize production workflows.
Warehouse Associate
Amazon
11.2019 - 02.2020
- Prepared and processed a wide variety of shipments, ensuring accurate labeling and documentation
- Stowed and boxed packages in accordance with warehouse protocols, optimizing storage space and minimizing damage
- Sorted packages efficiently to facilitate timely delivery and distribution to customers.
- Operated equipment while observing standard safety procedures.
- Supported continuous improvement initiatives within the facility by participating in process evaluations and implementing recommended changes when necessary.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Consistently lifted materials weighing as much as 50 pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Commis Chef
Legoland
05.2018 - 04.2019
- Prepared and maintained sanitary food stations, adhering to strict hygiene and safety standards
- Reviewed food quality to ensure consistency and customer satisfaction
- Maintained and sanitized cooking utensils and supplies, promoting a clean and organized workspace
- Worked under the supervision of a Head Chef, collaborating with team members to achieve culinary excellence
- Prepped food ingredients according to recipes and portion sizes, contributing to efficient kitchen operations.
- Promoted sustainability within the kitchen by implementing eco-friendly practices such as composting food waste and recycling used materials whenever possible.
- Maintained well-organized mise en place to keep work consistent.
- Disciplined and dedicated to meeting high-quality standards.
Education
Bachelor of Science in Tourism Management -
Divine Word College of Laoag
Phillipines 01.2012 - 05.2016
High School Diploma -
Don Salustiano Aquino Memorial National High School
Phillipines 01.2008 - 05.2012
Skills
Strong attention to detail and accuracy
Excellent problem-solving and troubleshooting skills
Executive task delegation and coordination
Customer service excellence
Ability to thrive in a fast-paced environment
Strong communication and interpersonal skills
Product Assembly
Equipment Operation
Packing Slip Verification
Teamwork and Collaboration
Packing Slip Verification
References
Available upon request.
Timeline
Manufacturing Associate 2
Dexcom
05.2021 - 04.2024
Warehouse Associate
Amazon
11.2019 - 02.2020
Commis Chef
Legoland
05.2018 - 04.2019
Bachelor of Science in Tourism Management -
Divine Word College of Laoag
01.2012 - 05.2016
High School Diploma -
Don Salustiano Aquino Memorial National High School
01.2008 - 05.2012