Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
6
6
years of professional experience
Work History
Director of Banquets
Clarion Hotel By Choice Hotels
04.2015 - 10.2015
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Coordinated with catering staff to deliver food services for special events and functions.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Developed unique events and special promotions to drive sales.
Oversaw food preparation and monitored safety protocols.
Sales Executive
Holiday Inn
02.2010 - 03.2014
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Built customer loyalty and retention by delivering excellent shopping experiences.