Maria Jimenez
Encino,CA
Summary
Experienced Telemarketer with extensive history of making cold calls. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specializes in maintaining contact with customers using rebuttals and resolving inquiries. Some experience with CRM. Highly successful at handling inbound and outbound calls. Note:My history of employment was mainly in spanish. I undesrtand english but do not speak the language very well.
Overview
9
9
years of professional experience
Work History
Telemarketing Agent
Sunuso Energy
08.2022 - 11.2023
- Increased sales by developing rapport with clients and consistently meeting their needs.
- Improved customer satisfaction through effective resolution of concerns and inquiries.
- Generated leads for potential sales opportunities using cold calling techniques.
- Expanded client base by effectively presenting product information to prospects.
Server
Better 4 Your Meal
08.2018 - 05.2022
- Developed rapport with regular patrons, fostering a friendly and welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
- Adhered to strict food safety guidelines, maintaining a clean and healthy dining experience for all guests.
- Participated in inventory management tasks, helping maintain appropriate stock levels of supplies and ingredients.
- Established positive relationships with coworkers for better teamwork dynamics that resulted in smoother shifts.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
Telemarketing Manager
Sun Time Energy
06.2014 - 06.2018
- Increased telemarketing sales by implementing strategic marketing campaigns and targeted promotions.
- Developed and executed successful training programs for new hires, resulting in higher retention rates.
- Managed a team of telemarketers, ensuring high performance through effective coaching and guidance.
- Reduced employee turnover by creating a supportive work environment and fostering professional growth opportunities.
Education
High School Diploma -
Instituto Alpes San Javier
Guadalajara, Jalisco05.2002
Skills
- Analytical Thinking
- Cross-selling
- Sales Strategies
- Attention to Detail
Timeline
Telemarketing Agent
Sunuso Energy
08.2022 - 11.2023
Server
Better 4 Your Meal
08.2018 - 05.2022
Telemarketing Manager
Sun Time Energy
06.2014 - 06.2018
High School Diploma -
Instituto Alpes San Javier
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