Maria Jimenez
Tampa,FL
Summary
Driven professional with a track record of enhancing efficiency and accuracy in financial processes at Work From Home. Excelled in customer service and bank reconciliation, reducing errors by streamlining account reviews. Proven ability in using Microsoft Excel to manage and analyze data, contributing to improved client retention strategies at Inbound Call Center. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in Dedicated with strong work ethic and resourceful nature.
Overview
5
5
years of professional experience
Work History
Accounting Assistant
Work From Home
2023.08 - 2024.09
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
Cashier Assistant
Domino's Pizza
2022.07 - 2022.09
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Agent Services Representative
Inbound Call Center
2019.04 - 2021.06
- Achieved established monthly goals.
- Managed complex administrative tasks, allowing agents to focus on their core responsibilities and achieve targets more efficiently.
- Monitored agent performance, providing constructive feedback and coaching when necessary to drive continuous improvement efforts.
- Collaborated with colleagues to develop and implement new strategies for client retention and growth.
Education
High School Diploma -
Leto High School
Tampa, FL06.2019
Skills
- Customer Service
- Bank Reconciliation
- Microsoft Excel
- Journal Entries
Timeline
Accounting Assistant
Work From Home
2023.08 - 2024.09
Cashier Assistant
Domino's Pizza
2022.07 - 2022.09
Agent Services Representative
Inbound Call Center
2019.04 - 2021.06
High School Diploma -
Leto High School
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