Summary
Overview
Work History
Education
Skills
Professional Overview
Languages
References
Timeline
Generic

Maria Juarez

Oakley,CA

Summary

Dynamic professional with a proven track record at Home Depot, excelling in team leadership and customer service. Skilled in order processing and vendor coordination, I consistently enhance customer satisfaction and drive operational efficiency. Recognized for developing team members and resolving issues promptly, ensuring a seamless experience for clients.

Overview

16
16
years of professional experience

Work History

Inside Sales II/Account Manager Assistant

White Cap
Concord
04.2018 - Current
  • Handling inbound calls and providing telephone support.
  • Top-performing support specialist.
  • Processed orders for goods or services requested by clients within specified timeframes.
  • Coordinated with vendors to ensure timely delivery of materials or services to clients.
  • Provided exceptional customer service by promptly responding to client inquiries via phone or email.
  • Listened to customer needs to identify and recommend best products and services.
  • Operated register, handled cash and processed credit card transactions.

Pro Desk Dept Manager

Home Depot
Pittsburg, CA
01.2009 - 01.2018
  • Assisted the management team in addressing and maintaining store standards.
  • Supervised, trained, and developed team members, enhancing their performance and professional growth.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Led and managed a team of employees in the department, ensuring that all tasks were completed efficiently and on time.

Education

Associate of Applied Science - Business Management

College, University
Concord, CA
12-2025

Skills

  • Order processing
  • Vendor coordination
  • Team leadership
  • Customer service
  • Microsoft Office
  • Employee training
  • Point of sale operation
  • Customer satisfaction
  • Opening and closing procedures
  • Time management

Professional Overview

Showcase your most impressive accomplishments right here. Within seconds, the reader should be able to tell who you are and what your areas of expertise are. The purpose of a professional profile is to provide a quick overview of your potential skills, experience, and achievements to a recruiter without requiring them to read the rest of your resume.

Languages

Spanish
Proficient (C2)
C2

References

References available upon request.

Timeline

Inside Sales II/Account Manager Assistant

White Cap
04.2018 - Current

Pro Desk Dept Manager

Home Depot
01.2009 - 01.2018

Associate of Applied Science - Business Management

College, University

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