Maria Jurado
SIOUX FALLS,SD
Summary
Dedicated and detail-oriented professional with extensive experience in housekeeping at Brewers Cleaning. Proven ability to enhance guest satisfaction through exceptional customer service and deep cleaning expertise. Strong teamwork and communication skills, ensuring efficient operations and a welcoming environment. Committed to maintaining high standards of cleanliness and safety in all tasks.
Overview
2
2
years of professional experience
Work History
Housekeeper
Brewers Cleaning
08.2020 - 08.2020
- Performed thorough cleaning of residential and commercial spaces to ensure high standards of cleanliness.
- Utilized industry-standard cleaning equipment and supplies for efficient task execution.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Adhered to safety protocols while executing cleaning tasks to promote a safe working environment.
- Conducted routine inspections to identify areas requiring additional attention or improvement.
- Collaborated with team members to optimize workflow and enhance service efficiency.
- Responded promptly to client requests, ensuring satisfaction with cleaning services provided.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Crew Member
Hardee's Fast Food
04.2019 - 06.2019
- Adapted quickly to changing demands in fast-paced environment while maintaining quality standards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Stocked shelves to organize aisles in assigned department.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Replenished serving stations with fresh food and cleaned up spills.
Crew Member
Wendys Fast Food
05.2018 - 07.2018
- Prepared and served food items according to standardized recipes and safety guidelines.
- Operated kitchen equipment and maintained cleanliness in work areas to ensure efficient service.
- Assisted with customer orders, providing prompt and friendly service to enhance dining experience.
- Collaborated with team members to achieve operational goals during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Hovland
Southeast TechSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Dusting furniture
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Window cleaning
- Physically strong
- Sorting and washing laundry
- Waste disposal
- Interior and exterior cleaning
- Complex Problem-solving
- Restroom detailing
- FLUENT IN LANGUAGE
- Chemical handling
- Window washing
- Exceptional communicator
- Ceiling fan cleaning
- Multitasking and organization
- Cleaning and organizing
- Detail-oriented
- Dusting
- Deep cleaning
- Focused and detail-oriented
- Able to lift number lbs
- Surface disinfection
- Cleaning methods
- Hardworking
- Exceptional time management
- Interior window washing
- Linen replacement
- Glass and window washing
- Washing windows
- Sweeping and mopping
- Multitasking and prioritizing
- Team support and collaboration
- Professional and courteous
Timeline
Housekeeper
Brewers Cleaning
08.2020 - 08.2020
Crew Member
Hardee's Fast Food
04.2019 - 06.2019
Crew Member
Wendys Fast Food
05.2018 - 07.2018
Hovland