Maria K. Imbrogna
Boston,United States
Summary
Passionate Graduate in Pastoral Counselor/Community Chaplaincy returning to Spiritual Care, soul care. For the past twenty years, Focused on professionally speaking and doing everything to honor God. Being mindful and open to change has been essential. As a result professionally helping to motivate donors, teams, and colleagues supporting charitable organizations that recognize the value of human lives, regardless of their disabilities, poor communities, and their challenges. Passionate and competent in beliefs as a disciple of Jesus Christ even while working within multiple groups, beliefs, and worldview paradigms. Refueling through relationships, people, learning, and motivating and build others up. Successful training fundraisers, lifting colleagues, and helping donors to realize the benefits of support life-changing charities. Ardent faith has been integral to personal growth and peace that has fueled hope, diligence, excellence, humility, and care deeply for others, and colleagues in the throes. Due to a timely accident, God has provided education and retooling of skills for Spiritual Care that includes compassion, respect, and time needed for caring listening. Prepared to join a invigorating Spiritual Care team serving God with others in deed and word.
Overview
2
2
years of professional experience
Work History
Pastoral Counselor/Community Chaplain Intern
Catholic Charities Greater Boston, Yawkey Center
Boston, MA
10.2021 - 12.2021
- CC Basic Needs, Food Pantry serving in Pastoral Counseling with 125 - 175 food insecure families
- Providing Spiritual Care through "ministry of presence," active listening, food donations, and timely responses with encouragement and prayer.
- Working with bilingual families speaking Spanish, Creole, Portuguese, and English.
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Offered spiritual support to patients and families, keeping with expressed wishes and desires.
- Registering families/in-take process of families for CCAB Basic Needs' Food Pantry.
- Participated in Food Pantry team operations from stocking food staples, preparing family food bags, and addressing impromptu needs expressed.
- Collaborative worker within small team of full and part-time employees, along with long-term temporary workers.
- Provided spiritual services to food-insecure families based upon identified needs.
- Adapted counseling techniques to best suit individual needs of each client
Pastoral Counselor/Community Chaplain Intern
Catholic Charities Of Merrimack Valley
Lowell, MA
08.2021 - 09.2021
- Providing Pastoral Counseling conversations with 30 - 40 families in need of food security.
- Assessing spiritual needs and concerns of patients through direct communication of families during in-take/registration process (semi-private setting.)
- Kept supervisor informed of daily activities requiring flexibility and adjustments.
- Offered spiritual support to families and Food Pantry staff, keeping with expressed wishes and desires.
- Transitioned successfully to new Catholic Charities Basic Needs' Food Pantry during organizational restructuring.
- Retained internship MSWA supervisor to ensure continuity of growth in Pastoral Counseling skills.
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Recorded client information on special flow sheets, Catholic Charities Basic Needs database accurately indicating family information, verifications, and special needs.
- Adapted counseling techniques to best suit individual needs of each client
- Listened to clients' concerns and provided encouragement and support
- Determined clients' risk of self-harm or other dangerous behaviors
- Supported individuals dealing with mental health and emotional issues
- Designed safe and supportive environment for clients to discuss issues
- Assisted clients in exploring feelings and understanding behaviors
- Collaborated with other professionals to coordinate comprehensive care for clients
Direct Marketing Officer (Pledge Partner Officer)
Oxfam America
Boston, MA
09.1999 - 02.2016
- Responsible for revenue programs, projects; and donor relationships raising $8.2M in final year and retaining more than 87%+ of monthly donors
- Leading Phone Conversations programs for all donor groups, including cultivation and stewardship calls
- Enmeshed with integrated communications and monthly program management
- Multi-channel communication and relationship engagements
- Mentoring colleagues on Planned Giving and Major Gift relationships of Monthly Giving Donors
- Employee Program Trips Won: Cuba '02, South Africa '07
- Cross-cultural expertise and diplomacy demonstrated in leadership and dealing with people groups
- Learned and adapted quickly to new technology and software applications
- Demonstrated leadership skills in managing projects from concept to completion
- Managed time efficiently, collaborator, generously working ensuring tasks within deadlines and budgeted goals
- Developed and maintained productive and effective working relationships
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Constantly learning within learning organization and utilizing new information, methods, and mitigating risks
- Self-motivated enjoying achievements by overall group with strong sense of personal contributions
- Providing leadership to internal and external actors motivating and inspiring work together for shared goals
- Cultivated interpersonal skills by building positive and trusting relationships with others
- Demonstrated creativity and resourcefulness through development of innovative solutions
- Adaptable and proficient in learning new concepts quickly and efficiently
- Motivational and inspiring public speaker adjusting to venue, population, and needs present
Director of Marketing & Sales
Community Workshops, Inc. DBA Community Work Services
Boston, MA
04.1994 - 09.1999
- Developed brand value of mail fulfillment services providing competitive services to business and vocational rehabilitation for people with disabilities, in drug rehabilitation, transitional housing and early-release prisoners.
- Increasing charitable revenue by 2.5 times, $180K to $500K, and number of possible State-funded training positions.
- Devised content strategy to effectively engaging audiences
- Captured new customers by optimizing business strategies and launching products to diversify offerings
- Developed and implemented successful marketing strategies to increase brand visibility and sales performance
- Planned and executed events and marketing programs to increase qualified leads
- Continually maintained and improved company's reputation and positive image in markets served
- Conducted market research to identify new opportunities and target markets
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral
- Conducted market analysis and research to identify trends and opportunities
- Mentored local personnel on best practices and protocols to maximize productivity
- Built strong relationships with industry professionals and influencers
- Utilized communication skills gained through experience in radio broadcasting, face-to-face sales, and studying counseling
- Devised content strategy to effectively engage target audiences
- Created content and promotional materials to drive engagement and conversions
- Built strong relationships with industry professionals and influencers.
- Mentored local personnel on best practices and protocols to maximize productivity.
Education
Certificate - Gerontology: Caring For Seniors God's Way
AACC Light University
Forest, VA12.2022
Certificate - MHC Specialization: Biblical Counseling
AACC Light University
Forest, VA07.2022
Certification - Mental Health Coaching
AACC Light University
Forest, VA07.2022
Master of Arts - Pastoral Counseling/Community Chaplaincy
Liberty University
Lynchburg, VA12.2021
Master of Science - Leadership
Northeastern University
Boston, MA06.2007
Skills
- Emotional & Cultural Intelligent
- Strong and Loving Mature Christian
- Active listener, Being present with People
- Compassionate Relationship Builder; Generous Worker
- Values: People, Respect, Care, Honesty, and Trustworthy
- Diplomatic and Patient; Silence and Conversations
- Flexible / Collaborative
- Genuine and warm personality
- Constant Learner
- Leveraging Tech and Integrated Systems
- Collegiate / Optimistic
- Experienced Multiculturalism
- Unofficial lifelong pastoral care experience
- Flexible within Organizational Parameters
- Communicator: Writing, Conversations, Public Speaking
Volunteering
Commissioned Christian Worker, 2020/Current
CCCC USA, Park Street Church Ministries
- Endorsed
- Home Ministry Engagement, People in housing transition
- Coffee Hour, Monthly Service, Diverse group of people of faith
- Ushering, as needed
- Prayer Team, Listening, encouraging and prayers offered
MyHealtheVet Veteran IT User Support, 04/2016 - 03/2020, Reactivated 01/23 | Current User Support Training
West Roxbury VA Medical Center, Boston, MA
- Veterans Administration, HIPAA & Privacy Certified, until 01/2023
- Providing face-to-face IT Support to Healthcare Patients and their families
- On-site Patient/User Support Volunteer with Veteran Medical Portal
Versatile Hospital Volunteer, 07/2016 - 07/2017
Brigham and Women's Faulkner Hospital
- Versatile duties reliant upon the needs of the hospital
- Assisting Volunteers with regular Phone Call Reminders
- Providing consultation and assistant to Volunteer Coordinator
The Presence of Christmas play, 2013
Boston Worship Center (BHC), Boston, MA
- Playwright, Producer, Director
Additional Information
- Certified Fund Raising Executive, 2017 - 2020
- Patriot Trail Girl Scout Leader - Troop 9268, 1998 - 2002
- Boston Marathon Bandit Runner, 1997, 2000
- Mass Governor's Commission for the Employment of Persons with Disabilities, 1997 - 99
- USPS Postal Customer Council, 1998/9
- Former FCC Radio Broadcaster, 1985 - 89
Hobbies
- Regular Gym Exercises: Weights, Cardiovascular, and Flexibility
- Regaining Spanish-speaking skills via Duolingo App
- Practicing Acoustic Guitar, low proficiency
Timeline
Pastoral Counselor/Community Chaplain Intern
Catholic Charities Greater Boston, Yawkey Center
10.2021 - 12.2021
Pastoral Counselor/Community Chaplain Intern
Catholic Charities Of Merrimack Valley
08.2021 - 09.2021
Direct Marketing Officer (Pledge Partner Officer)
Oxfam America
09.1999 - 02.2016
Director of Marketing & Sales
Community Workshops, Inc. DBA Community Work Services
04.1994 - 09.1999
Certificate - Gerontology: Caring For Seniors God's Way
AACC Light University
Certificate - MHC Specialization: Biblical Counseling
AACC Light University
Certification - Mental Health Coaching
AACC Light University
Master of Arts - Pastoral Counseling/Community Chaplaincy
Liberty University
Master of Science - Leadership
Northeastern University
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