Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Knight

Streamwood,IL

Summary

Dynamic professional with a proven track record at Walmart, adept in insurance verification and fostering positive customer interactions. Excelled in leadership roles, enhancing team productivity and inventory management. Skilled in telephone etiquette and detailed-oriented tasks, consistently prioritize effective communication and operational efficiency.

Overview

14
14
years of professional experience

Work History

Chiropractic Assistant

100% Chiropractic
04.2024 - Current
  • Call potential patients who have registered for special promotion through social media. Answer phones to respond to questions, provide information and schedule appointments.
  • Gather health information, including goals and educate new patients on chiropractic care.
  • Prepare financials for the doctor by verifying insurance benefits.
  • Perform additional office duties including filing, scanning, keeping refreshments stocked, opening and closing the office.

Team Lead

Walmart
11.2020 - 03.2024
  • Overseen 5-7 departments of the store, including 3 backrooms.

Departments included: Pharmacy, Health and beauty, Cosmetics, Pets, Infants, Paper and Chemical.

  • Manage inventory.
  • Stock shelves
  • Delegate tasks to team
  • Merchandise, change out displays.
  • Trained team members on procedures to complete job tasks.
  • Lead a positive work environment by earning trust with one another, having open communication and praising on employees hard work.

Department Manager

Walmart
03.2018 - 10.2021
  • Overseen 3 departments, including 2 back room.

Departments included: Pets, Paper and Chemical.

  • Managed inventory by keeping accurate on hands correct, both on the floor and in the back room.
  • Stock shelves.
  • Merchandise, changing out displays.
  • Work the backrooms to ensure items were binned in correctly and can be found fast and accurately for customers.

Associate

Walmart
07.2010 - 03.2018
  • Held various jobs as an associate.

Those positions included: cashier, customer service associate, Deli associate and Bakery associate.

  • Engage in conversation with customer's while checking them out in a timely manner.
  • Handled money at while running registers and at the service desk. Helping customers with returning merchandise and paying bills.
  • Assisted customers with slicing meat and cheese. Packaging up any salads or hot bar food.
  • Baked bread and donuts. Package and stocked on to floor.
  • Decorated cakes and cupcakes.

Education

High School Diploma -

North Boone
Poplar Grove, IL

Skills

  • Telephone Etiquette
  • Insurance Verification
  • Scheduling Appointments
  • Detailed Oriented
  • Effective Writing and Communication
  • Excellent Customer Service
  • Appointment Scheduling
  • Cash Handling
  • Excellent Time Management
  • Typing

Timeline

Chiropractic Assistant

100% Chiropractic
04.2024 - Current

Team Lead

Walmart
11.2020 - 03.2024

Department Manager

Walmart
03.2018 - 10.2021

Associate

Walmart
07.2010 - 03.2018

High School Diploma -

North Boone
Maria Knight