Summary
Overview
Work History
Education
Skills
Languages
Timeline
RegisteredNurse

Maria Knight

Dallas ,GA

Summary

Compassionate caregiver with a proven track record at First Line Healthcare, enhancing patient well-being through emotional support and meticulous medication administration. Skilled in time management and relationship building, I foster trust and independence, ensuring optimal health outcomes while maintaining a safe environment. Dependable and organized, I excel in delivering personalized care.

Overview

7
7
years of professional experience

Work History

Caregiver

First Line Healthcare
10.2020 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Front Desk Agent

Holiday Inn Express Hotel
03.2018 - 09.2020
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Managed room inventory effectively, ensuring optimal occupancy rates and revenue generation.

Education

La Sallie University
Mexico, ME

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Emotional support
  • Strong ethics
  • Relationship building
  • Flexible schedule
  • Verbal and written communication skills
  • Team collaboration

Languages

Spanish
Native or Bilingual

Timeline

Caregiver

First Line Healthcare
10.2020 - Current

Front Desk Agent

Holiday Inn Express Hotel
03.2018 - 09.2020

La Sallie University

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Maria Knight