Maria Knight

• Styled hair using cutting, coloring, and texturizing techniques.
• Consulted with clients to determine desired hairstyles and services.
• Managed appointment scheduling and client flow to optimize service delivery.
• Customer service and sales
• Maintained cleanliness of workstations and adhered to hygiene standards.
• Provided recommendations for hair care products based on client needs.
• Educated clients on styling techniques and maintenance of hairstyles.
• Collaborated with team members to enhance service offerings and customer experience.
• Trained junior stylists in best practices for hair cutting and coloring techniques.
• Greeted customers, answered phones and booked appointments.
• Maintained cleanliness of work station by sanitizing tools and equipment between uses.
• Provided consultations to clients about their desired hairstyle and hair care needs.
• Educated clients on proper home hair care maintenance techniques.
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
• Organized scheduling of appointments throughout the day.
• Assisted other stylists with busy periods in the salon.
• Developed relationships with new clients through referrals from existing customers.
• Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
• Pre-booked future appointments to increase repeat business.
• Recommended products to clients based on their individual needs.
• Managed cash register transactions during checkout process.
• Demonstrated knowledge of health and safety regulations in the workplace.
• Applied highlights, lowlights or other coloring techniques.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Tracked inventory of supplies used for styling services.
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
• Colored, cut and installed extensions according to style photos and client specifications.
• Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
• Styled and designed traditional and contemporary hairstyles for men and women daily.
• Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
• Collaborated with other beauty professionals on projects related to hairstyling.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Designed and recommended home hair care regimens and treatments to meet individual customer needs.
• Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
• Advised clients on how to maintain their haircuts between visits.
• Performed chemical treatments such as perms and relaxers.
• Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
• Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
• Upsold additional services when appropriate to increase sales volume.
• Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
• Followed updated techniques to color and treat hair and produce consistent results.
• Created updos for special occasions like weddings or proms.
• Used thinning shears to remove bulk from the hair or create layers.
• Kept work stations clean and sanitized scissors, combs and other styling tools.
• Customized styles, services and products to suit client needs and maintain customer satisfaction.
• Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
• Updated and maintained customer information records and beauty services provided.
• Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.

• Provided personalized hair consultations for diverse client needs.
• Executed various hair cutting techniques to achieve desired styles.
• Applied color treatments using professional grade products and tools.

Provide excellent customer service

• Educated clients on hair care and maintenance best practices.
• Managed appointment scheduling and client records efficiently.
• Collaborated with team members to maintain salon cleanliness and organization.
• Demonstrated product usage during client services to enhance satisfaction.
• Developed strong relationships with clients through exceptional customer service skills.
• Greeted customers, answered phones and booked appointments.
• Maintained cleanliness of work station by sanitizing tools and equipment between uses.
• Provided consultations to clients about their desired hairstyle and hair care needs.
• Educated clients on proper home hair care maintenance techniques.
• Organized scheduling of appointments throughout the day.
• Assisted other stylists with busy periods in the salon.
• Developed relationships with new clients through referrals from existing customers.
• Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
• Pre-booked future appointments to increase repeat business.
• Recommended products to clients based on their individual needs.
• Managed cash register transactions during checkout process.
• Demonstrated knowledge of health and safety regulations in the workplace.
• Applied highlights, lowlights or other coloring techniques.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Tracked inventory of supplies used for styling services.
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
• Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
• Styled and designed traditional and contemporary hairstyles for men and women daily.
• Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
• Collaborated with other beauty professionals on projects related to hairstyling.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Designed and recommended home hair care regimens and treatments to meet individual customer needs.
• Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
• Advised clients on how to maintain their haircuts between visits.
• Performed chemical treatments such as perms and relaxers.
• Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
• Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
• Upsold additional services when appropriate to increase sales volume.
• Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
• Followed updated techniques to color and treat hair and produce consistent results.
• Participated in team discussions regarding marketing strategies for the salon.
• Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
• Created updos for special occasions like weddings or proms.
• Mentored new staff to enhance personal growth and increase productivity.
• Used thinning shears to remove bulk from the hair or create layers.
• Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
• Kept work stations clean and sanitized scissors, combs and other styling tools.
• Customized styles, services and products to suit client needs and maintain customer satisfaction.
• Updated and maintained customer information records and beauty services provided.
• Developed new styles and techniques.
• Massaged and treated scalp using hands, fingers or vibrating equipment.

• Managed daily operations and staff scheduling for salon services.
• Developed and implemented marketing strategies to attract new clients.
• Oversaw financial management, including budgeting and expense tracking.
• Ensured compliance with health and safety regulations in the salon environment.
• Built strong relationships with clients through personalized service and follow-ups.
• Coordinated inventory management, including ordering supplies and product selection.
• Conducted performance evaluations to enhance team productivity and morale.
• Provided excellent customer service to ensure repeat business from satisfied clients.
• Ordered supplies and equipment needed for daily operations.
• Maintained salon finances, including budgeting, payroll and bookkeeping.
• Organized and scheduled appointments for clients using software systems.
• Adhered to state laws and regulations regarding licensure, sanitation standards.
• Managed staff by recruiting, training and coaching employees.
• Inspected workstations regularly to ensure they are clean and organized.
• Performed administrative duties such as filing paperwork and responding to emails.
• Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
• Promoted special offers through social media platforms to attract new customers.
• Ensured that all safety protocols were followed in the salon at all times.
• Developed service packages for customers seeking a variety of treatments.
• Conducted regular meetings with staff members to discuss performance goals.
• Reviewed employee timecards on a weekly basis ensuring accuracy of hours worked.
• Investigated new trends in beauty industry services to stay current with offerings available at the salon.
• Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
• Monitored competition in order to stay ahead of industry trends.
• Formed and sustained strategic relationships with clients.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Monitored progress by establishing plans, budgets and measuring results.
• Structured HR consulting services to support clients during organizational developments and changes.
• Forecasted customer demand to set prices or credit terms for goods or services.