Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Maria Kochetkova

Monroe,NY

Summary

Dynamic leader known for enhancing pharmacy operations through effective communication and time management. Expertise in staff training and relationship building, aimed at improving customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Military Police Officer

US Army
06.2023 - Current
  • Enforced military regulations and maintained law and order on base.
  • Conducted routine patrols and inspections to ensure safety and security.
  • Investigated incidents, gathered evidence, and prepared detailed reports.
  • Trained and mentored new personnel in operational protocols and procedures.
  • Implemented crime prevention strategies, enhancing community relations on base.
  • Developed training programs focused on conflict resolution and de-escalation techniques.
  • Evaluated security measures, recommending improvements to enhance facility protection.
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.

Manger

CVS Pharmacy
11.2024 - 08.2025
  • Managed daily operations to ensure efficient pharmacy workflow and customer satisfaction.
  • Trained staff on safety protocols and customer service best practices.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Implemented processes to enhance prescription accuracy and reduce wait times for customers.
  • Resolved customer inquiries and complaints promptly, enhancing overall client relationships.
  • Accomplished multiple tasks within established timeframes.

Sales Associate

Levis Strauss & Co
02.2021 - 11.2023
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Conducted inventory management, ensuring accurate stock levels and timely replenishment.
  • Assisted in visual merchandising to maintain appealing store displays aligned with brand standards.
  • Collaborated with team members to achieve sales targets and promote seasonal promotions effectively.
  • Trained new associates on product knowledge and customer engagement techniques for consistent service delivery.

Education

No Degree - Nursing

Suny Rockland Community College
Suffern, NY

High School Diploma -

Monroe Woodbury Highschool
Monroe, NY
06-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Goal setting
  • Relationship building
  • Emergency response
  • Clear communication
  • Problem-solving aptitude
  • Good judgment
  • Process improvement
  • Negotiation and conflict resolution

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Native or Bilingual

Timeline

Manger

CVS Pharmacy
11.2024 - 08.2025

Military Police Officer

US Army
06.2023 - Current

Sales Associate

Levis Strauss & Co
02.2021 - 11.2023

No Degree - Nursing

Suny Rockland Community College

High School Diploma -

Monroe Woodbury Highschool