Dynamic leader known for enhancing pharmacy operations through effective communication and time management. Expertise in staff training and relationship building, aimed at improving customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Military Police Officer
US Army
06.2023 - Current
Enforced military regulations and maintained law and order on base.
Conducted routine patrols and inspections to ensure safety and security.
Investigated incidents, gathered evidence, and prepared detailed reports.
Trained and mentored new personnel in operational protocols and procedures.
Implemented crime prevention strategies, enhancing community relations on base.
Developed training programs focused on conflict resolution and de-escalation techniques.
Evaluated security measures, recommending improvements to enhance facility protection.
Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Manger
CVS Pharmacy
11.2024 - 08.2025
Managed daily operations to ensure efficient pharmacy workflow and customer satisfaction.
Trained staff on safety protocols and customer service best practices.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Implemented processes to enhance prescription accuracy and reduce wait times for customers.
Resolved customer inquiries and complaints promptly, enhancing overall client relationships.
Accomplished multiple tasks within established timeframes.
Sales Associate
Levis Strauss & Co
02.2021 - 11.2023
Enhanced customer satisfaction through personalized service and product recommendations.
Conducted inventory management, ensuring accurate stock levels and timely replenishment.
Assisted in visual merchandising to maintain appealing store displays aligned with brand standards.
Collaborated with team members to achieve sales targets and promote seasonal promotions effectively.
Trained new associates on product knowledge and customer engagement techniques for consistent service delivery.
Education
No Degree - Nursing
Suny Rockland Community College
Suffern, NY
High School Diploma -
Monroe Woodbury Highschool
Monroe, NY
06-2023
Skills
Customer service
Team leadership
Time management
Decision-making
Goal setting
Relationship building
Emergency response
Clear communication
Problem-solving aptitude
Good judgment
Process improvement
Negotiation and conflict resolution
Accomplishments
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.