Maria Korge
Miami,FL
Summary
Accomplished and innovative Sales Professional with twenty-three years of marketing, sales and customer service. I am passionate about creating memorable experiences in the role of sales/travel agent. Highly skilled in customer service and client relationships, I have consistently achieved and exceeded goals. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
22
22
years of professional experience
Work History
Sales Manager
Mill Creek /Modera Skylar
10.2015 - 02.2023
- Assist customers with reservations, cancellations, transfers & customer feedback
- Provide weekly sales report & competition comparisons
- Respond to guests' inquiries and resolve complaints regarding reservations
- Coordinate travel itineraries for community group
- Oversea budget and monthly variance reports.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
VP of Promotions
Korge & Company
12.2000 - 02.2014
- Liaison between local events and national companies sponsoring those events, such as Aquasport, Bertram, Infinity, NationsBank and several cruise companies such as RCCL
- Managing promotions with travel agents sponsoring art festivals and local sporting events
- Placement and buys of local tv and radio outlets
- Billboard placement for events and sponsors
- Customer service included follow up with cruise winners, hotel reservation, land and sea details.
- Developed and executed targeted business development initiatives, leading to an expansion of the company's client base.
- Increased sales $75,000 through aggressive sales program overhaul, market campaigns, and new product launches.
Education
Some College (No Degree) -
Miami Lakes Educational Center
Miami Lakes, FLSkills
- Sales & budgeting
- Customer relations
- Promotions & marketing
- Travel/reservations
- Record tracking/data communications
- Client retention
- Sales team training
- Relationship Building
Skills Additional
- Yardi
- Entrata
- Excel
- Power Point
- Word
- QuickBooks
- Calendar Management
- Microsoft 365
- Teams
Volunteer Experience
- Helped charities in the raising of funds for yearly events. This includes event planning and securing sponsors for organizations such as Big Brothers Big Sisters of Miami and Blossoms Therapy Center for children with disabilities.
- Volunteer at Miami Rescue Mission, Boys and Girls Club & Camillus House.
- Miami Bayside Foundation– Board Member.
- St. Jude Youth Group Advisor and Board Member.
- Coral Gables Sister City Representative and Attaché to Aix-en-Provence, France for tourism purposes. Appointed by the mayor of Coral Gables, Don Slesnick.
Languages
Spanish
Full Professional
French
English
Native or Bilingual
Timeline
Sales Manager
Mill Creek /Modera Skylar
10.2015 - 02.2023
VP of Promotions
Korge & Company
12.2000 - 02.2014
Some College (No Degree) -
Miami Lakes Educational Center
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