Dynamic Human Resources Generalist with 15 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
16
16
years of professional experience
2
2
Certification
Work History
Human Resources Generalist
National Corporate Housing
07.2013 - Current
Played key role in growing company from 135 associates to over 200 associates in less than 3 years
Phone screened multiple applications weekly, worked with General Managers and Regional VP’s to find best applicants for open positions
Actively sourced for passive candidates to fill hard to fill positions
Recruited and onboarded all new hires including: full-time, part-time, intern, seasonal and temporary (1099) workers
Implemented and grew the National Summer Internship program
Researched and visited a variety of Universities across the United States building relationships with department heads, deans, professors, and students
Revised job descriptions across all levels and divisions
Maintained all job postings on company’s applicant tracking site, as well as external job boards including LinkedIn, Indeed, Craigslist, etc.
Payroll and benefits specialist
Utilized ADP, Paycom, Paycor and UKG to ensure bi-weekly payroll was completed
Participated in benefits discussions with insurance brokers
Ran all audit reports for open enrollment and supported all associates in adding, deleting, changing their benefits
Tracked benefits usage including vacation, sick, health insurance, performance documentation and annual reviews
Ran open enrollment annually
Administered benefits program (insurance, medical, dental, vision, FMLA, COBRA, etc.)
Processed all Workers Compensation Claims
Ensure compliance in all ACA related activities throughout year
Played key role in implementing new HRIS
Worked with Legal Counsel to update all offer letters, non-disclosures, employee agreements, bonus and commissions plans to maintain compliance on Federal and State levels
Researched any new laws and regulations that may affect company
Maintained up to date personnel files
Ran audits multiple times throughout year to ensure compliance
Maintained, updated and distributed company employee handbook
Supported finance and legal teams in annual 401K and Workers Compensation Audits
Completed and submitted paperwork to agencies including workers compensation, unemployment claims, verification of employment, background screenings, etc.
Created and ran multiple associate and customer surveys
Annual Great Place to Work, Weekly Touch points, pulse surveys, weekly customer service surveys and scoring
Utilized Key Survey and OSCAR to manage company's external Customer Service surveys
Processed results of surveys weekly and monthly while also training others on process
Ran point on all things Covid-19
Kept up to date with laws and regulations
Trained associates on Personal Protective Gear
Created furlough letters, EFMLA and ESL
Participate in variety of committees and events with local SHRM chapter to continue educating myself and company, as well as network and grow the influence National has on a City/State level.
Human Resource Assistant Senior
Lockheed Martin
09.2008 - 07.2013
Provide administrative support to over 5 recruiters located at the Denver Talent Acquisition Center
Prepare candidate correspondence including interview invitations, pre-employment screening, and offer letters
Provide assistance to candidates in completing all pre-employment forms
Utilize BrassRing to maintain and create confidential candidate files
Process and audit candidate travel expense reimbursement forms
Initiate and monitor background investigations as well as drug screen requests
Coordinate interview room schedules
Provide backup support to front desk reception area as needed.
Office Coordinator/Administrative Assistant
Metro Brokers Inc
01.2008 - 09.2008
Oversaw and managed operational aspects of the front office by maintaining and scheduling appointments for office of ten real estate agents
Maintained schedule of home viewing availability
Developed and maintained employee handbook
Developed and provided training to part time support
Posted new homes on the market utilizing Showing Desk software
Provided information on properties to customers, as well as collected rent from tenants
Generated and maintained A/R and A/P reporting for agents within the office.
Education
Master of Business Administration - Human Resources
DeVry University
Denver, CO
2012
Bachelor of Arts - History
University of Colorado
Colorado Springs Colorado Springs, CO
2008
Skills
Employee Relations & Diversity Benefits
Talent Acquisition Strategy & Implementation
Performance Management Strategies
Termination Procedures
FMLA Comprehension
Compensation and Benefits
New Employee Orientation
Microsoft Office Suite
Organizational Development
HRIS Applications (Paycom, Paycor, ADP UltiPro)
Payroll Expertise
Employee Programs
Workers' Compensation
Employee Handbook Development
Procedure and Change Implementation
Policy and Procedure Writing
Diversity Programs
Affiliations
SHRM – Society for Human Resource Management National
Mile High SHRM – Mile High Chapter Denver, CO
Director of Emerging Leaders/College Relations
Committee member for HR Young Professionals
Volunteer Liaison for Membership Committee
Certification
PHR - Professional in Human Resources
SHRM-CP
Timeline
Human Resources Generalist
National Corporate Housing
07.2013 - Current
Human Resource Assistant Senior
Lockheed Martin
09.2008 - 07.2013
Office Coordinator/Administrative Assistant
Metro Brokers Inc
01.2008 - 09.2008
Master of Business Administration - Human Resources
DeVry University
Bachelor of Arts - History
University of Colorado
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MELANIE BENJAMINMELANIE BENJAMIN
Account Manager at National Corporate HousingAccount Manager at National Corporate Housing