Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARIA LANDAETA

FL

Summary

Focused professional knowledgeable about logistics and human resources management. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Transportation and Logistics Coordinator

Hancock Transportation
Miami, FL
01.2016 - Current
  • Prepare all paperwork for Invoice purpose for customers and payment for the drivers every week.
  • Coordinate with internal stakeholders to ensure adherence to relevant rules and regulations of the Department of Transportation. (D.O.T)
  • Identifies opportunities for process improvements that would increase efficiency while maintaining compliance standards into the organization.
  • Prepare documents for submission to regulatory agencies as required by law as CDLs, inspections, random test, physical exam.
  • Collaborate with onboarding department within the organization to develop recruitment and hire process for new drivers.
  • Review and monitor compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements by D.O.T
  • Participate in meetings with external auditors regarding audit results related to compliance of the regulations.
  • Collaborate with safety teams to address compliance issues and implement corrective actions with the ELD.
  • Manage the preparation and submission of regulatory filings and reports, auditing regularly the driver's file.
  • Conduct due diligence on third-party vendors to ensure compliance with safety regulations.
  • Monitor changes in legislation affecting the organization's operations and updated compliance frameworks accordingly; ensuring the effective communication of compliance the regulations, policies and procedures throughout the organization.
  • Pursue continuous learning opportunities regarding latest compliance and procedural changes, interpreting and implementing the new regulations across the organization and taking care of disciplinary measures as needed.
  • Provide detailed, understandable risk and compliance concepts to the drivers.
  • Maintain detailed database of compliance of the D.O.T, regulations by collecting, reviewing and identifying potential non compliance issues requiring further review.
  • Receive inquiries and advise on regulations related to safety Implementing corrective action plans when necessary following discovery of non-compliance issues.
  • Answer daily calls solving problems and drivers inquiries in a timely and a good manner.
  • Prepare documents for submission to regulatory agencies as required by law.
  • Scheduled interviews for potential candidates and conducted reference checks, drugs test prior to hire.
  • Perform all clerical duties.
  • Cover the functions of the terminal manager during his vacation, related to the status, delivery time, cost and others operation duties.

Human Resources Representative

Carisam-Samuel Meisel
Miami, FL
05.2016 - 09.2016
  • Advised supervisors on legal requirements related to hiring practices such as background checks or drug testing protocols.
  • Assisted in the enrollment process and preparation of paperwork for all types of leave, such as disability, medical, personal, and FMLA
  • Researched best practices for recruiting strategies to ensure a qualified applicant pool.
  • Drafted offer letters for new hires which included salary details and benefit packages.
  • Assisted in hiring process by coordinating job posting on the website, reviewing resumes, and performing telephone interviews and reference checks
  • Prepared reports related to employee engagement surveys or exit interviews.
  • Prepared, updated data and produced various reports using HRIS system.
  • Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
  • Planned and conducted new employee onboarding.
  • Supported employees with benefits enrollments by guiding process and answering questions.
  • Conducted investigations, drafted summaries and devised recommendations for HR Manager.
  • Created and implemented employee onboarding processes, including new hire paperwork, orientation materials, and training programs. as Completing Forms I-9, verifies I-9 documentation and maintains I-9 files.
  • Provided essential support to address individual HR needs of employees.
  • Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
  • Developed and implemented employee onboarding programs to accelerate new hire integration and productivity.
  • Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
  • Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
  • Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
  • Maintained human resources records by processing applications and resumes.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Assisted with recruitment initiatives by interviewing and talent sourcing.
  • Maintained personnel records in accordance with applicable laws and regulations while ensuring confidentiality of information.
  • Developed and maintained job descriptions for all positions in the organization.

Customer Service

L.O. TRADING
Miami, FL
04.2012 - 11.2015
  • Followed company policies regarding customer service standards
  • Coordinated pick up and dispatch of shipment, including returns to suppliers when was necessary
  • Authorized receipt or refusal of damaged shipment and Filing claims as needed.
  • Reviewed all shipment documentation upon arrival at the warehouse and request any missing documentation as Packing lists, MSDS, Certificate of Analysis, Certificate of Origin, etc.
  • Resolved customer service issues in a timely manner while providing excellent customer service at all times.
  • Coordinated with the USDA department and Hazardous materials specialist the inspections required to get report for shipments.
  • Handled daily heavy flow of paperwork and Scan documentation and enter into the database and notified to the customer via email all update related to the cargo.
  • Managed customer service inquiries and complaints. Handled escalated customer service issues as needed.
  • Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
  • Monitored customer service calls and emails to identify areas of improvement in customer service processes and Developed new strategies.
  • Provided customer service regarding billing inquiries, POE and/or POD

Traffic Clerk

JBC International Logistics
Miami, FL
01.2011 - 03.2012
  • Prepared and Organized documentation such as manifests and bills of lading prior to shipment pickup.
  • Contacted carrier to make arrangements and give instructions for shipping and delivery of materials and ensured proper handling of hazardous materials during transport.
  • Cooperated with the warehouse’s team solving shipping problems
  • Tracked incoming and outgoing shipments using computer software systems.
  • Take corrective actions in the case of accidents and delays on shipping process in order to minimize extra expenses.
  • Led corporate logistics and supply chain activities and coordinated daily transportation services for domestic and international shipments, meeting or exceeding delivery expectations.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Adhered to federal regulations pertaining to the safe transport of hazardous materials.
  • Maintained relationships with clients through regular communication.
  • Performed data entry tasks into computer systems accurately and efficiently.
  • Provided assistance in resolving customer complaints regarding freight issues in a timely and a good manner
  • Verified accuracy of shipping documents and invoices. (POD, POE, EEI/SED)
  • Communicated shipment information to carriers, brokers, customers, and other related parties.

Education

BBA - HUMAN RESOURCES

Simon Rodriguez University

Skills

  • Proficiency in all PC: MS Office, excel, outlook, database programs & Internet applications
  • Ability to use computers, software, scanners, Fax and other office equipment
  • Regulatory understanding
  • Corrective Actions
  • Operations Support
  • Compliance understanding
  • Documentation Review
  • Compliance protocols
  • Documentation skills
  • Human Resources Support
  • Regulatory knowledge
  • Data Verification
  • Professionalism
  • Analytical Thinking
  • Compliance Reporting
  • Excellent Communication
  • Due diligence
  • Adobe Acrobat
  • Compliance Monitoring
  • Research proficiency
  • Reporting skills
  • Ethics management
  • Safety Compliance
  • Policy Enforcement
  • Background review
  • Employer compliance
  • Adaptability
  • Process Implementation
  • Attention to Detail
  • Problem-solving aptitude
  • Adaptability and Flexibility
  • [Software] expertise
  • Reliability
  • Problem-solving abilities
  • Team building
  • Continuous Improvement
  • Powerpoint Presentations
  • Time Management
  • Self Motivation

Languages

  • Bilingual and verbal in English and Spanish

    • Timeline

    Human Resources Representative

    Carisam-Samuel Meisel
    05.2016 - 09.2016

    Transportation and Logistics Coordinator

    Hancock Transportation
    01.2016 - Current

    Customer Service

    L.O. TRADING
    04.2012 - 11.2015

    Traffic Clerk

    JBC International Logistics
    01.2011 - 03.2012

    BBA - HUMAN RESOURCES

    Simon Rodriguez University

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