Maria Lara
Wilmington,NC
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivers quality service by offering efficient and friendly support to customers and team members. Manages well under pressure and multi-tasking. Being Bilingual definitely helps.
Overview
11
11
years of professional experience
Work History
Sous Chef
Far From France
Wilmington, NC
01.2023 - 02.2024
- Assisted in menu development and recipe testing.
- Monitored temperatures of prepared food and cold-storage areas.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Checked quality of food products to meet high standards.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Distributed food to service staff for prompt delivery to customers.
- Trained and supervised line cooks to develop new skills and improve team performance.
Prep Manager
True Blue
Wilmington, NC
07.2021 - 04.2022
- Collaborated with staff members to facilitate quality care.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Planned special events such as banquets or catering orders ensuring timely completion of tasks.
- Implemented cost control measures to reduce expenses and increase profitability.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Chef Asst
The Green House
Wilmington, NC
04.2019 - 04.2020
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Cleaned and sanitized food preparation areas, complying with hygiene codes and health and safety standards.
- Organized walk-in coolers and freezers according to FIFO principles.
Manager
Subway
Wilmington, NC
04.2013 - 04.2014
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
PSJA North HS
Pharr, TX05-2000
Skills
- Bilingual
- Customer Service exp
- Management Exp
- Problem-solving
- Multi-tasking
- Problem-solving
- Time management
- Inventory management
- Health and safety standards
- Customer engagement
Timeline
Sous Chef
Far From France
01.2023 - 02.2024
Prep Manager
True Blue
07.2021 - 04.2022
Chef Asst
The Green House
04.2019 - 04.2020
Manager
Subway
04.2013 - 04.2014
High School Diploma -
PSJA North HS