Maria L. Chacon

• Cleaned Cintas facility floors, restrooms, and break areas
• Emptied trash and recycled waste throughout work areas
• Restocked supplies for employees and customer service areas

Assisted team by covering shifts for employees on vacation or sick leave. Hang garments bagged garments.

Clean outside Warehouse areas and return product to designated areas.

• Operated washers, dryers, and folding equipment in laundry process

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• Managed all cleaning for the entire warehouse including public areas and private offices; floor care, trash removal, surface cleaning, and restrooms.
• Maintained a safe working environment through the prevention of accidents, the preservation of equipment and adheres to safe working practices.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Collaborated with colleagues to streamline work order processes, ensuring timely completion of all work orders.
• Managed and organized confidential documents, maintaining accuracy for reports, contracts, and financial statements.
• Processed mail and prepared billing for the company, leveraging strong organizational skills and time management.

• Responded to telephone inquiries, delivering quality service to customers and associates.
• Managed daily billing processes and data entry, ensuring accuracy and readiness of information for processing.
• Answered customer calls for Express Contractors and routed service requests.
• Scheduled contractor appointments and coordinated job calendars with clients.
• Processed estimates, invoices, and account updates for Express Contractors.

• Managed multiple phone lines as main contact for customers, resolving product issues by coordinating with technicians.
• Scheduled customer service calls and followed up on issues to enhance customer satisfaction.
• Scheduled service tickets by collaborating with field technicians, ensuring timely resolution of customer issues.