Resourceful Administrative Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and process improvement. Excel in communication, time management, and problem-solving to enhance organizational effectiveness. Committed to fostering positive workplace culture and driving operational success.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Administrative Manager
Mount Sinai Hospital-Icahn School of Medicine
New York, New York
08.2024 - Current
Manage a complex calendar for Dean/Chief Information Officer, coordinating schedules with stakeholders while ensuring confidentiality.
Oversee the executive team scheduling, facilitating seamless meeting coordination and timely delivery of decision-making minutes.
Direct daily operations of facilities, focusing on maintenance, safety, vendor relations, and space planning.
Execute building management and repair activities to sustain operational efficiency.
Administer the payroll processing for the department, ensuring both precision and timeliness in all transactions.
Coordinate employee workspace relocations, enabling smooth transitions across offices and floors.
Deliver comprehensive onboarding support, including technology setup, ID creation, workspace preparation, and payroll/timekeeping orientation.
Coordinate all aspects of event planning and manage comprehensive scheduling workflows effectively.
Lead and collaborate on projects to guarantee the punctual delivery of superior outcomes.
Monitor and maintain inventory of office, IT, and pantry items to optimize resource availability.
Office Manager
Deep Instinct, Ltd
05.2022 - 08.2023
Directed seamless day-to-day office operations by implementing a strong organization system to maintain a clean, efficient environment and developing operational processes for product receiving, handling, and storage, equipment utilization, inventory management, and shipping.
Organized the planning and execution of in-house, hybrid, remote, and offsite activities including lunches, team outings, and celebrations in collaboration with Human Resources.
Optimized collection management for the accounting department by collecting outstanding invoices and payments and maintaining accurate payment records.
Collaborated with the Human Resources Management team to document and implement policies, procedures, and systems to ensure compliance with relevant laws and regulations.
Managed executive travel arrangements, scheduled meetings, and coordinated preparation materials including agendas, presentations, and minutes to ensure efficient use of resources and time.
Built and maintained relationships with key operations vendors, service providers and building management to support overall office operations.
Coordinated projects with the IT team related to technology tools and their delivery and installation.
Managed front desk operations and other guest-related areas, ensuring a smooth and exceptional guest experience.
Senior Administrative Assistant (Temporary)
Kantar, HR Benefits
New York, New York
11.2019 - 02.2020
Managed complex calendars by organizing and coordinating schedules for senior management level and teams with multiple meetings, events, and critical deadlines.
Organized vendor and executive-level governance meetings, conference calls, and video conferences to drive strong partnerships and alignment with vendors.
Assisted the budgeting process, tax filing, vendor invoicing, and procurement contract reviews by maintaining financial records and controlling costs.
Collaborated with the Human Resources team to structure attractive benefit programs for employees and create informative communications and presentations.
Served as the primary point of contact for internal and external communications and maintained confidentiality of sensitive information and documentation related to the organization's restructuring and corporate information security projects.
Executive Assistant
American Express
09.1999 - 06.2019
Supported senior executives across seven business units including Technologies, Global Merchant Services Account Strategy & Merchant Development, Global Merchant Services Travel & Entertainment, Employee Relations, Strategic Enablement Services, and Travel and Lifestyle Services (TLS).
Managed all aspects of office administration, including correspondence, complex calendar management, coordination of domestic, international, and ground travel arrangements, employee onboarding and offboarding processes, and managed delinquency solution and budget reporting for the department.
Oversaw and mentored two interns to ensure efficient operations, successful task completion, and a supportive learning environment.
Managed all project activities for the move of an entire department including workplace ergonomics, monitoring employee engagement, and privacy training.
Coordinated town halls, team building events, and team activities, and other special events and negotiated favorable terms and pricing agreements with rental space, caterers, and other service providers to drive cost savings within the department.
Provided excellent customer service support by resolving issues, addressing inquiries, and connecting them with the appropriate stakeholders.
Communicated new policies and procedures to the department and leadership team to increase efficiency.
Served as a Personal Assistant for several VP leaders, managing both personal and work calendars by scheduling meetings and appointments and assisting with managing personal finances by depositing bank checks, paying bills, and tracking expenses.
Legal Assistant
Chicago Title Insurance
09.1994 - 09.1999
Provided administrative and human resources support to the Resident Vice President Claims Counsel, responsible for supervising various branches and other staff.
Organized and maintained sensitive legal documentation, files, and records and compiled information for reporting.
Managed employee compensation and benefits for the claims department ensuring compliance.
Developed meeting presentations, correspondence, and generated month end reports for leadership.
Education
Bachelor's Degree - Organizational Management
Nyack College
01.2021
Skills
Professionalism
Project coordination
Inventory management
Payroll administration
Calendar management
Customer service
Facility operations
Event planning
Organizational skills
Written and verbal communication
Creative problem solving
Attention to detail
Bilingual communication
Meeting coordination
Complex calendar management
Multi-tasking abilities
Vendor management
Office operations management
Budget planning and management
Policy development and implementation
Data documentation
Certification
Microsoft 365 Certification
Accomplishments
Awarded for Thoughtfulness, Results & Building Effective Relationships, Star Performer, and Exemplifying American Express Values with American Express Blue Rewards
Primary Care Physician and Assistant Professor at The Mount Sinai Hospital/Icahn School of MedicinePrimary Care Physician and Assistant Professor at The Mount Sinai Hospital/Icahn School of Medicine
Resident Doctor at Icahn School of Medicine at Mount Sinai, NYC Health and Hospital QueensResident Doctor at Icahn School of Medicine at Mount Sinai, NYC Health and Hospital Queens