MARIA LEDEZMA
Miami,FL
Summary
Proven Manager at Alma Llanera Restaurant, adept in conflict resolution and budget management, significantly enhanced customer satisfaction. Excelled in equipment operation and team collaboration, ensuring quality standards. Expertise in employee training and safety, fostering a productive work environment. Achieved notable improvements in efficiency and service quality, demonstrating a strong commitment to excellence and leadership. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
DIWASHER
OLDAYS
MIAMI, FL
01.2024 - 01.2025
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Completed routine maintenance and repair.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Keep the workspace clean
MANAGER
ALMA LLANERA RESTAURANT
MEDELLIN, ANTIOCH COLOMBIA
12.2017 - 12.2023
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
ABOGADA - 5 YEARS
UNIVERSITY OF CARABOBO
Valencia, CA11-2015
High School Diploma -
Manuel Felipe De Tovar School
Valencia, CA07-2009
Skills
- Equipment operation
- Routine maintenance
- Data entry
- Inventory management
- Conflict resolution
- Budget management
- Employee training
- Workplace safety
- Quality control
- Customer service
- Team collaboration
Affiliations
- Teaching and motivating people
- Doing good without looking at who
Accomplishments
- I achieved a leadership achievement at Alma Llanera Restaurant
Timeline
DIWASHER
OLDAYS
01.2024 - 01.2025
MANAGER
ALMA LLANERA RESTAURANT
12.2017 - 12.2023
ABOGADA - 5 YEARS
UNIVERSITY OF CARABOBO
High School Diploma -
Manuel Felipe De Tovar School