Maria Leticia (Sanem) Ford
Highland Heights,KY
Summary
Dynamic professional with over 20 years of experience in the mental health sector, including roles in Baker Act units and live-in caregiver positions across Florida and Kentucky. Seasoned Accounting Assistant with a strong background in financial management and process optimization, proficient in accounts payable/receivable, budgeting, and invoicing systems. Proven ability to manage large account portfolios and efficiently resolve discrepancies. Highly skilled in QuickBooks, Epic, Sage Intacct, and Microsoft Office, with over 30 years of experience. Dedicated Chaplain with Cowboys for Christ Ministry since 2016 and bilingual in Spanish.
Overview
4
4
years of professional experience
Work History
In Home Caregiver
Quest Farm Inc
01.2023 - Current
- Provide services for adults with intellectual and developmental, Administer Medication, Prepare meals and Provide transportation
- Teach independent living skills and hygiene, and cleanliness, Improved client well-being by providing personalized and compassionate in-home care services.
- Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns, Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Assistant Accountant
Good Foods Co-op
08.2023 - 04.2025
- Develop and implement streamlined procedures, resulting in a 65% improvement in overall office efficiency.
- Co-created in-budget management and financial record-keeping.
- Manage end-to-end billing processes, including the preparation, issuance, and reconciliation of invoices for a diverse client portfolio.
- Implemented a new invoicing system, resulting in a 20% reduction in billing errors and improving overall accuracy, Collaborate cross-functionally with the finance team to streamline billing procedures and ensure timely payments from clients.
Bilingual Commercial Collector
Aramark
02.2022 - 05.2023
- Managed a portfolio of 500+ accounts, Reduced overdue accounts, Reduced checking account debt, Negotiated and Resolved client discrepancies and Escalated accounts for collections.
- Performed account analysis, Reconciled accounts and Provided all financial reports to management
Education
Bachelor of Arts - English With A Track: Creative Writting
Northern Kentucky University
Highland Heights, KY05.2029
Bachelor of Arts - Bachelor of Arts (B.A.) in Psychological Science
Northern Kentucky University
Highland Heights, KY05.2029
Bachelor of Science - Business Administration
American InterContinental University (AIU)
Weston, Florida06-2004
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Accountant
Good Foods Co-op
08.2023 - 04.2025
In Home Caregiver
Quest Farm Inc
01.2023 - Current
Bilingual Commercial Collector
Aramark
02.2022 - 05.2023
Bachelor of Arts - English With A Track: Creative Writting
Northern Kentucky University
Bachelor of Arts - Bachelor of Arts (B.A.) in Psychological Science
Northern Kentucky University
Bachelor of Science - Business Administration
American InterContinental University (AIU)
Mental Health Caregiver – Skills
- Mental Health In Home Caregiver - Skills:
- Client-centered care and support, Behavioral support and de-escalation techniques, Crisis intervention and safety monitoring, Medication reminders and documentation and Activities of Daily Living (ADLs) assistance
- Emotional support and therapeutic communication, Individual service plan (ISP) implementation, Trauma-informed care, Observation, reporting, and progress documentation and HIPAA compliance and confidentiality
- Collaboration with multidisciplinary care teams, Community integration and life-skills training,
- Time management and shift prioritization, Professional boundaries and ethical care, and Cultural sensitivity and respect
Accounting Assistant – Skills
- Accounts payable and accounts receivable processing, Invoice review and data entry, Bank and account reconciliations, General ledger maintenance
- Financial recordkeeping and filing, Expense tracking and reporting and Payroll support and verification
- Basic budgeting and cost tracking, Microsoft Excel (spreadsheets, formulas, data tracking), Accounting software proficiency (e.g., QuickBooks or similar systems), Attention to detail and accuracy.
- Confidential handling of financial information, Organizational and time-management skills, Compliance with accounting policies and procedures, and Professional written and verbal communication