Dynamic Senior Management Administrative Assistant with over 20 years of administrative experienced in the nuclear field as well as healthcare. Recognized for consistently driving organizational success through meticulous attention to detail, immaculate organizational skills, and adept problem-solving abilities. Known for streamlining processes, optimizing efficiency, and ensuring seamless operations at every level. Adept at managing complex calendars, coordinating high-profile meetings, and providing executive-level support that exceeds expectations.
Overview
13
13
years of professional experience
Work History
Senior Administrative Assistant (Executive Level)
Bechtel WTCC VIT Plant Hanford Nuclear Site
12.2022 - 04.2024
Assists Senior/Executive Management with a broad scope of administrative duties including special projects.
Experience in policy preparation and policy management, evaluations, and assessments of contract documents, and quality assurance.
Prepared and distributed notices, agendas, information packets and minutes
Consistently anticipated problems adjusting priorities accordingly to complete conflict resolution
Completed business independently, or delegated if needed, followed up to ensure action was taken
Acted as a liaison for Senior Management and staff
Reviewed for accuracy and formatted documents that require the senior manager's signature
Determined action on important or emergency matters in the executive's absence
Maintained files of important matters for the executive's attention upon return
Independently scheduled and rescheduled appointments based on Senior Management's commitments and priorities
Strong Leadership Skills
Document Management
Report Preparation
Human Resources Support
Effective Problem Solving
LMS
Scheduled meetings, including committee and board meetings, and coordinated complex, often confidential materials
Assisted with complex travel arrangements and travel itineraries
Compiled and distributed conference notes and meeting minutes, and the action items that resulted from the conferences and meetings
Submitted delegations for official issued using assigned document numbers into the electronic document management system
Acted as the administrative point of contact between the Senior Management and DOE
Designed and implemented administrative policies, training, and information workflow
Identified and corrected work/material inefficiencies/deficiencies
Consistently, contributed to the development of concepts and techniques
Completed moderately complex tasks in a creative and effective way
Consistently worked on complex assignments requiring independent action and took the initiative to resolve issues while communicating with management
Acted as a facilitator/team leader
Functioned as a proactive team player with all administrative assistants, staff, management, and customer
Planned and participated in combined management/organization workshops to promote team, core values and communications
Generated and presented ideas for improvements
Assisted in executing new ideas and suggestions
Promoted and encouraged performance management development and implementation
Assisted Human Resources with onboarding employees as the onsite representative, helping candidates through the process, including coordinating with the site training team on new hire orientations
Conference room coordination across the project
Office equipment and supply inventory maintenance, delivery and set up
Training Coordinator for Plant Management, Facilities Management, and Operations team
Creation and maintenance of Paid Time Off calendars
Creation and maintenance of Operations Crew Staffing Boards
Creation and maintenance of Plant Management web pages
Maintenance of Plant Management Organization Chart.
Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
Referral Coordinator/Office Administrator
Kadlec Regional Medical Center
11.2020 - 04.2022
Assisted in the development of referral processes and procedures
Conducted outreach to community providers for referrals and resources
Maintained accurate records of all referrals, including contact information and follow-up
Coordinated with external agencies to ensure timely processing of referrals
Greeted visitors, determined their needs, and directed them to the appropriate personnel
Provided administrative support to staff members, including copying, and scanning documents, filing paperwork, and ordering supplies
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports, and maintaining records.
Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
ER Technician and Clerk
Kadlec Regional Medical Center
04.2011 - 12.2018
Performed basic life support, including CPR and airway management
Documented patient information, treatments provided, and changes in condition on appropriate forms
Provided emotional support to patients and their families during medical emergencies
Ensured that all safety protocols were followed when responding to emergency situations
Managed multiple tasks simultaneously while maintaining composure under pressure
Provided patient care by taking vital signs, inserting IVs, drawing blood, and administering medications
Greeted patients and visitors in a courteous manner
Answered incoming calls and directed them to the appropriate personnel
Inputted data into computer system regarding patient information, treatments, and medications
Maintained medical records according to HIPAA regulations
Responded promptly to requests from physicians or other staff members within the ER unit.
Medical Assistant/Assistant Front Office Manager
Kadlec Regional Medical Center
11.2012 - 06.2018
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
Administered injections, medications and treatments as directed by the physician
Aided medical staff in performing minor surgical procedures
Prepared laboratory specimens for analysis and organized lab results for review by the physician
Greeted visitors, determined their needs, and directed them to the appropriate personnel
Provided administrative support to staff members, including copying, and scanning documents, filing paperwork, and ordering supplies
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports, and maintaining records
Assisted the Front Office Manager in developing, implementing, and monitoring operational policies and procedures
Monitored front desk staff performance, ensuring adherence to company standards
Conducted daily briefing sessions with front office staff to review occupancy status, arrivals and departures, special requests, and VIP guests
Promoted high customer satisfaction by resolving problems with knowledgeable friendly service
Approached customers and engaged in conversations using effective interpersonal skills.
Education
Human Resource Management -
WGU
Diploma -
Richland High School
06.1999
Skills
Proficient in Microsoft Office Suite
High work load performance under stress
Knowledge of DOE Hanford processes and procedures
Complex Calendar Management
Expert Time Management
Executive Support Experience
Inbound Phone Handling
Travel Arrangements
Event and Meeting Coordination
Hotel Accommodations
Meeting Coordination
Administrative Leadership
Onboarding New Employees
Attention to Detail
Video Conferencing
Multi-tasker
Office Supplies Inventory
Customer Relations
Data Collection and Entry
Corrective Actions
Teamwork: interpersonal
Typing 80 wpm
Proactive
Time management
Effective communication
Expense Reporting
Timeline
Senior Administrative Assistant (Executive Level)
Bechtel WTCC VIT Plant Hanford Nuclear Site
12.2022 - 04.2024
Referral Coordinator/Office Administrator
Kadlec Regional Medical Center
11.2020 - 04.2022
Medical Assistant/Assistant Front Office Manager
Kadlec Regional Medical Center
11.2012 - 06.2018
ER Technician and Clerk
Kadlec Regional Medical Center
04.2011 - 12.2018
Human Resource Management -
WGU
Diploma -
Richland High School
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