Maria Lisboa
Scheduler
West Palm Beach,USA
Summary
Highly organized and detail-oriented Scheduler with 10 + years of experience in effectively managing and coordinating schedules for various projects and teams. Skilled in time management communication and problem-solving and consistently delivers efficient on-time schedules that meet or exceed expectations.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant/Scheduling Coordinator
Medical Specialist of the Palm Beaches
05.2024 - Current
- Performed venipunctures and skin punctures on patients to draw blood for laboratory tests
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Organized patient charts before each day's clinic sessions began
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Registered new patients into practice management software program accurately entering demographic information
- Scheduled appointments for patients via phone and in person
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times
PATIENT SERVICE SPECIALIST
LUTHERAN MEDICAL CENTER (HOSPITAL)
01.2004 - 12.2014
- Scheduled appointments for patients and coordinated follow-up visits as needed
- Maintained accurate records of all patient care activities using electronic health record systems
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments
- Provided assistance to clinical staff during patient visits
- Provided excellent customer service while interacting with patients
- Assisted in the training of new phlebotomists
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
- Adhered to HIPAA guidelines regarding patient privacy
Sr.Surgery Services Representative
Bascom Palmer Eye Institute
04.2023 - 05.2024
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures
- Scheduled follow-up appointments according to post-operative protocols
- Scheduled tests, lab work or x-rays for patients based on physician orders
- Transmitted medical records and other correspondence by mail, e-mail, or fax
- Adhered to HIPAA requirements to safeguard patient confidentiality
CREDENTIALING ADMINISTRATOR
CSI HOME CARE
07.2020 - 08.2022
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards
- Validated primary source documents such as licenses, diplomas, certifications and other related credentials
- Maintained detailed records of provider data in the credentialing database system
- Ensured timely completion of credentialing processes by providing guidance to providers on required documentation
- Developed reports related to provider demographic information, status changes, verifications completed, as requested by management or external customers
- Attended meetings and seminars related to healthcare industry regulations and trends
Office ADMINISTRATOR
AQUA HOME CARE
12.2017 - 12.2021
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Coordinated travel arrangements for staff members, including making reservations for flights or hotels
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting
- Helped clients stay happy and healthy by providing mental and emotional support
- Managed patient transportation and appointment scheduling
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information
OFFICE MANAGER
LEVIN HOME CARE
12.2014 - 12.2017
- Supervised staff members, organized schedules and delegated tasks
- Maintained filing system for records, correspondence and other documents
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Used judgment and initiative in handling confidential matters and requests
- Resolved customer inquiries and complaints requiring management-level escalation
- Interviewed prospective employees and provided input to HR on hiring decisions
Education
Expected in Fort -
Hamilton High School
Expected in Notary -
In the State of Florida
Expected in Medical Assistant -
Advanced Career Solutions
New York, NY12-2006
Skills
- Data Entry
- Patient-focused care
- Intake control
- Patient Scheduling
- Indirect Patient Care
- Patient Flow Management
- Check-in coordination
- Phlebotomy
- Procedure Assistance
- Medical office administration
- Vital sign monitors
- Customer Service
- CPR
- Electronic Medical Records
- Lab equipment setup
- Patient Assessments
- Vital signs monitoring
- EKG set up and monitoring
- Trustworthy companion
- HIPAA Compliance
Accomplishments
- Recognized for outstanding dedication to patient care.
Certification
- CPR/AED Certification
- OSHA Certified
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant/Scheduling Coordinator
Medical Specialist of the Palm Beaches
05.2024 - Current
Sr.Surgery Services Representative
Bascom Palmer Eye Institute
04.2023 - 05.2024
CREDENTIALING ADMINISTRATOR
CSI HOME CARE
07.2020 - 08.2022
Office ADMINISTRATOR
AQUA HOME CARE
12.2017 - 12.2021
OFFICE MANAGER
LEVIN HOME CARE
12.2014 - 12.2017
PATIENT SERVICE SPECIALIST
LUTHERAN MEDICAL CENTER (HOSPITAL)
01.2004 - 12.2014
Expected in Notary -
In the State of Florida
- CPR/AED Certification
- OSHA Certified
Expected in Fort -
Hamilton High School
Expected in Medical Assistant -
Advanced Career Solutions
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