Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Timeline
Generic

Maria Liscano-Acosta

Boca Raton,FL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

15
15
years of professional experience

Work History

Administrative Assistant/Registrar

Little Flower Catholic School
07.2021 - Current
  • Provided first-point-of-contact customer service for general inquiries and visitors to the school.
  • Operated the main switchboard and greeted callers, assessed their needs, and directed them to the appropriate parties.
  • Assisted in other clerical and/or administrative tasks of the office as needed. - Performed all duties and responsibilities in alignment with the mission, vision, and values of the Catholic Archdiocese of Miami.
  • Maintain and update student records, ensuring accuracy and confidentiality.
  • Coordinate the admissions process for new and current students, including collecting required documents.
  • Schedule and letters to students.
  • Serve as a liaison between students/families and scholarship providers such as McKay, Step-Up, VPK, and DCF.
  • Communicate effectively and professionally with various stakeholders including staff, students, parents, and administrators.
  • Uphold high ethical Catholic standards in all aspects of the job.

UAC Household Supervisor

His House Children Home
10.2010 - 04.2018
  • Ensured quality services in compliance with Florida State regulatory requirements, COA accreditation, Office of Refugee Resettlement, and His House Policies.
  • Provided a caring environment for children in need of a loving home.
  • Oversaw day-to-day operations and directed care of the children.
  • Designed and maintained organizational structure, staffing, and work schedules.
  • Implemented training programs for residential services employees.

Customer Service Representative

Arise Virtual Solutions
08.2009 - 07.2010
  • Assisted customers with Disney Dining Reservations, offering magical dining experiences and activities.
  • Provided excellent customer service at Home Depot, addressing customer needs, processing orders and returns, and promoting additional products.

Education

St. Thomas University

High School Diploma -

Flushing High School

Skills

  • Customer Service (10 years)
  • Customer Experience
  • Call Center
  • Customer Care
  • Proficient in MS Office and payroll applications (QuickBooks and ADP)
  • Bilingual: English/Spanish
  • 20 years of ministering to community youth and families
  • Confidential Document Control

Additional Information

I am skilled in MS Office and payroll applications such as QuickBooks and ADP., Fluent in both English and Spanish., I have 20 years of experience in ministering to community youth and families.

Assessments

  • Supervisory Skills: Motivating & Assessing Employees, Highly Proficient, 06/2019
  • Customer Service, Highly Proficient, 06/2020

Timeline

Administrative Assistant/Registrar

Little Flower Catholic School
07.2021 - Current

UAC Household Supervisor

His House Children Home
10.2010 - 04.2018

Customer Service Representative

Arise Virtual Solutions
08.2009 - 07.2010

St. Thomas University

High School Diploma -

Flushing High School

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Maria Liscano-Acosta