Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Maria L. Mercado

League City,TX

Summary

Healthcare professional with solid foundation in medical assisting and patient care coordination. Known for seamless collaboration with healthcare teams and adaptability in dynamic environments. Adept in clinical procedures and maintaining detailed patient records, ensuring high standards of care and reliability.

Certified medical assistant with extensive hands-on experience in patient care and administrative duties. Strong focus on team collaboration and achieving optimal patient outcomes. Known for reliability and adaptability in fast-paced healthcare environments. Skilled in clinical procedures, patient communication, and medical record management.

Overview

30
years of professional experience
1
Certification

Work History

UTMB Galveston

Registered Medical Assistant
09.2021 - Current

Job overview

  • Facilitated smooth front-office operations by handling incoming phone calls, addressing inquiries, and directing callers to appropriate staff members when necessary.
  • Supported seamless transitions between departments by effectively coordinating referrals to specialists.
  • Contributed to a safe healthcare environment by adhering to infection control protocols and maintaining cleanliness standards throughout the facility.
  • Enhanced patient care by efficiently managing medical records and scheduling appointments.
  • Promoted a positive atmosphere within the clinic through professional interactions with colleagues, patients, and visitors alike.
  • Provided valuable assistance during medical examinations, ensuring proper equipment setup and sterilization procedures were followed.
  • Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Md Anderson Medical Cancer Center

REGISTERED MEDICAL ASSISTANT
10.2018 - 07.2021

Job overview

  • Assisted with routine procedures in diagnostic testing
  • Directed patients to exam rooms, fielded questions and prepared patients for procedures
  • Supported duties for diagnostic and technical treatment procedures, such as setting up rooms for biopsy set trays prepared rooms
  • Taught patients about medications, procedures and care plan instructions
  • Obtained all information on prescribed Medications and allery reactions
  • Managed care, including patient assessments, care planning, health educations and discharge support
  • Order supplies when needed, and place supplies where is needed
  • Including blankets, towels, scrubs, socks and more

Crenshaw Urgent Care

REGISTERED MEDICAL ASSISTANT/Office Assistant
06.2017 - 07.2018

Job overview

  • Organizing office operations and company procedures
  • Preparing payroll, monitoring office staff by orienting and training employees
  • Handling correspondence and e-mails from contract vendors
  • Provide general support with staff and patients
  • Coordinate with IT on all office equipment
  • Maintain the office condition and arrange necessary repairs
  • With experience of30 years as Medical Assistance I implement office policies by establishing standards, and protocols
  • Prepared vendor invoices and processed incoming payments
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities

Dr MacDonald Family Clinic

REGISTERED MEDICAL ASSISTANT
06.2015 - 11.2016

Job overview

  • Took and recorded patients' temperature, pulse and blood pressure
  • Certified that equipment and supplies were properly maintained for quality patient care and safety
  • Performed lab tests and communicated results
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis
  • Accurately recorded and reported test results according to established procedures

Allied Medical Group Staffing Comp, AFC Urgent Care /US HealthWorks Medical Group, RMA

REGISTERED MEDICAL ASSISTANT
03.2014 - 05.2015

Job overview

  • Worked on all X-rays as requested by the Doctor
  • Responsible for Lab Testing Collections for all incoming patients Perform all types of Federal and Nonfederal physicians
  • Operate Electro Cardio Grams (EKG), Audiometry, and Pulmonary Function Testing
  • Assist with DOT drug collections and respirator fit testing

Allergy and Asthma Associates

REGISTERED MEDICAL ASSISTANT
10.2001 - 02.2014

Job overview

  • Perform all X-rays as requested by the Doctor
  • Operate Electro Cardio Grams (EKG), Audiometry, and Pulmonary Function Testing (PFT)
  • Established and maintained systems that safely met residents' needs
  • Performed lab tests and communicated results
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
  • Took and recorded patients' temperature, pulse and blood pressure
  • Certified that equipment and supplies were properly maintained for quality patient care and safety

Dr. Schuhmacher Clinic

REGISTERED MEDICAL ASSISTANT
03.1996 - 07.1999

Job overview

  • I'm responsible for maintaining good communication skills and medical care
  • Collecting blood samples, assist physician's with stress testing and FAA physicals
  • Handle all the requisition's for lab collections
  • Provided excellent customer service and compassion to my patient
  • Also prepared and arrange patients for X-rays as request by physicians orders

Dr. Warneke Office

REGISTERED MEDICAL ASSISTANT
10.1994 - 11.1994

Job overview

  • Perform all the X-Rays required and or requested by the physicians
  • Accomplish vital signs analysis, operate and analyze results on the EKG
  • Administer injections, draw blood, and assist in minor surgeries
  • Responsible for the process of laboratory samples, taken form patients, in the Department
  • On occasion, assist in answering the telephone and setup appointments
  • Provided patient diagnoses under strict time constraints
  • Skillfully performed suture removals for patients of all ages

Education

The Advance Health Education Center
Houston, TX

University Overview

Received NCT Certification from (01/1988 to06/2018 )

Texas X-Ray Academy of Texas
Arlington, Tx

01.2018

University Overview

  • Continuing education in NCT Technician
  • Classes from Oct.8 thru Oct.262018

National Education Center Bryman College Campus
Houston, Texas

Medical Assistant
01.1988

University Overview

  • Member since1992 from American Medical Technologist
  • Received Certification as Registered Medical Assistant

Stephen F. Austin High School
Houston, Tx

High School Diploma
01.1983

University Overview

Skills

  • Team leadership, Organizational skills, Documentation and control
  • Vital signs monitoring
  • Electronic medical records
  • EMR / EHR
  • Phlebotomy
  • CPR
  • Compassionate caregiver
  • Medical terminology
  • Immunization administration
  • HIPAA compliance
  • Laboratory specimen collection
  • Minor surgical assistance

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Registered Medical Assistant (RMA) - American Medical Technologists (AMT).

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Registered Medical Assistant
UTMB Galveston
09.2021 - Current
REGISTERED MEDICAL ASSISTANT
Md Anderson Medical Cancer Center
10.2018 - 07.2021
REGISTERED MEDICAL ASSISTANT/Office Assistant
Crenshaw Urgent Care
06.2017 - 07.2018
REGISTERED MEDICAL ASSISTANT
Dr MacDonald Family Clinic
06.2015 - 11.2016
REGISTERED MEDICAL ASSISTANT
Allied Medical Group Staffing Comp, AFC Urgent Care /US HealthWorks Medical Group, RMA
03.2014 - 05.2015
REGISTERED MEDICAL ASSISTANT
Allergy and Asthma Associates
10.2001 - 02.2014
REGISTERED MEDICAL ASSISTANT
Dr. Schuhmacher Clinic
03.1996 - 07.1999
REGISTERED MEDICAL ASSISTANT
Dr. Warneke Office
10.1994 - 11.1994
Texas X-Ray Academy of Texas
National Education Center Bryman College Campus
Medical Assistant
Stephen F. Austin High School
High School Diploma
The Advance Health Education Center
Maria L. Mercado