MARIA LOMELI
South Gate,CA
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in ( Refferal Managment ) . Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 16 years of relevant work experience to your team. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Surgical scheduler position. Ready to help team achieve company goals
Overview
16
16
years of professional experience
Work History
Patient Service Rep II
Childrens Hospital Los Angeles
11.2010 - Current
- Entered patient demographic and insurance data into electronic medical record system.
- Built and maintained positive working relationships with patients and staff.
- Assisted patients in filling out check-in and payment paperwork.
- Handled customer service inquiries in person, via telephone and through email.
- Used [CERNER ] to schedule appointments.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Resolved billing inquiries and disputes in timely fashion. ( Huron )
- Provided excellent customer service to patients and medical staff.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Patient Services Representative I
CHILDRENS HOSPITAL LOS ANGELES
08.2007 - 10.2010
- Used CERNER to schedule appointments.
- Entered patient demographic and insurance data into electronic medical record system.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Handled customer service inquiries in person, via telephone and through email.
- Answered incoming calls, scheduled appointments and filed medical records.
- Assisted patients in filling out check-in and payment paperwork.
- Balanced deposits and credit card payments each day.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Education
MEDICAL AND BILLING 4.0 GPA - Medical Insurance Billing
UEI College - Cerritos
Cerritos, CA07.2006
Skills
- Improve Patient Care
- Insurance Verification
- Customer Service
- Punctual and Hardworking
- Appointment Scheduling
- Patient Account Reviews
- Bilingual in Spanish and English
- HIPAA Compliance
- Appointment Confirmation
Timeline
Patient Service Rep II
Childrens Hospital Los Angeles
11.2010 - Current
Patient Services Representative I
CHILDRENS HOSPITAL LOS ANGELES
08.2007 - 10.2010
MEDICAL AND BILLING 4.0 GPA - Medical Insurance Billing
UEI College - Cerritos
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