Consulted with customers to determine objectives and requirements for events.
Managed administrative logistics of events planning, event booking and event promotions.
Inspected event facilities to confirm conformance to customer requirements.
Reviewed event bills to confirm accuracy and approve payment.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
Waitress/Cashier
Arturo’s Tacos
Chicago, IL
02.2013 - 06.2020
Restocked and organized merchandise in front lanes.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Tallied cash drawer at beginning and end of each work shift.
Greeted customers entering store and responded promptly to customer needs.
Chargeback Specialist
Transnational
Schaumburg, IL
06.2009 - 12.2012
Presented clear and concise explanations of governing rules and regulations.
Edited letters and written material for correspondence.
Communicated with executives about consistent customer issues.
Prepared documents and correspondence such as damage claims, credit and billing inquiries and service complaints.