Maria Lopez
National City,CA
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a Detail-oriented, enhancing service and sales culture in retail environment. Demonstrated skills in backroom organization, restocking shelves and planogram management. Self-motivated, organized and professional in customer-oriented environments. I work hard and focus on my job to get it done fast and do a great job, i go in with the intention to be an employee who never disappoints and gets their job done everyday, with no absences.
Overview
3
3
years of professional experience
Work History
Apparel Team Member
Walmart
National City, CA
04.2023 - 02.2024
- Assisted customers with selecting and purchasing apparel items.
- Provided product knowledge to customers on features and benefits of different clothing items.
- Organized apparel products on shelves according to size, color and style.
- Restocked merchandise on sales floor when needed.
- Processed returns accurately and efficiently while following company policies.
- Ensured that all merchandise was properly tagged with price information before displaying them for sale.
- Collaborated with other team members to ensure smooth operations within the store environment.
- Followed proper safety protocols while operating equipment such as ladders or scissors.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Answered store and merchandise questions and led customers to wanted items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened locked items for customers and walked them to the cashiers.
- helped other departments if needed.
Bakery Worker
Vallarta Supermarket
National City, CA
08.2022 - 10.2022
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Assisted customers with their orders providing advice on different types of pastries available.
- Followed health codes and regulations regarding food handling procedures.
- Rotated stock regularly to prevent spoilage due to overstocking or outdating.
- Frosted cakes according to customer specifications utilizing various decorating techniques.
- Mixed dough using electric mixers following specific recipes provided by head chef.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Labeled bakery items by inputting data into digital weighing machine.
- Personalized cakes by writing desired words or adding other customizations.
- Bagged or packaged purchases and wrapped gifts.
- Cut bread and decorated it with frosting.
- Made announcements through the speaker about newly baked bread.
Meat Department Associate
El Super Market
National City, CA
08.2021 - 07.2022
- Stocked shelves with fresh meats, ensuring proper storage of products.
- Used slicers and other department equipment to prepare cuts of meat for customers.
- Finished trims on steaks, roasts and chops to prepare for traying.
- Bagged and weighed meat and chicken as well as seafood for customers.
- Carried big boxes full of supply to restock.
- Went into freezer to organize and restock.
- Assisted in the development of promotional displays using attractive presentation techniques.
- Managed customer complaints professionally and efficiently resolved any issues that arose.
- Provided customers with accurate product information and advice on selection and preparation of meats.
- Trained new staff members on store policies, procedures, and job duties.
- Responded quickly to requests from customers regarding special orders or cuts of meat.
- Utilized cutting tools safely while preparing custom orders according to customer specifications.
- Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
- Reported out-of-stock products to appropriate personnel.
- Kept detailed track of inventories and restocked products in cold storage units.
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Scrubbed and polished counters to remove debris and food.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Education
High School Diploma -
Sweetwater High School
National City, CA06-2021
Skills
- Store maintenance
- Inventory Management
- Seasonal displays
- Product processing
- Customer Needs Assessment
- Pricing
- Customer Assistance
- Sales
- Product Knowledge
- Store Organization
- Retail Merchandising
- Security Practices
- Staff Support
- Adaptability and Flexibility
- Merchandising and Display
- Engaging with Diverse Customers
- Active Listening
- Product Runs
- Store Opening and Closing
- Excellent Written and Verbal Communication
- Problem-Solving
- Item Ticketing and Pricing
- Reliable and Responsible
- Creative Thinking
- Organization
- Continuous Improvement
- Task Prioritization
- Dressing room maintanence
- Multitasking
- Friendly and Helpful
- Inventory and Stocking
- Team Cooperation
- Ability to Lift 40 pounds
- Time Management
- Team Collaboration
- Flexible Hours
- Time management abilities
- Merchandise Recommendations
- Self Motivation
- Problem-solving abilities
- Documentation And Reporting
- Adaptability
- Attention to Detail
- Positive Customer Engagement
- Honest and Dependable
- Dressing Room Assistance
- Effective Communication
- Speech Clarity
- Store Policies and Procedures
- Adaptable and Flexible
- product packaging
- restocking and organizing for display
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- i like reading and going on walks by the park. i also like journaling and getting in touch with myself to focus on being the best person i can be. im very into fashion and makeup. i like dancing and going out to skate as well. i also like recording and editing videos.
References
References available upon request.
Timeline
Apparel Team Member
Walmart
04.2023 - 02.2024
Bakery Worker
Vallarta Supermarket
08.2022 - 10.2022
Meat Department Associate
El Super Market
08.2021 - 07.2022
High School Diploma -
Sweetwater High School