Maria Lopez
SPRING
Summary
Ambitious Stylist with a distinguished history of customer service and engaging personality. Dependable and adaptable to work environment, as a means to, provide customer satisfaction. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Stylist
Club Monaco
03.2024 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Developed relationships with clients, leading to increased repeat business.
- Provided exceptional customer service by attentively listening to client needs and addressing concerns promptly.
- Kept sales area and dressing rooms tidy as to keep the store up to a clean standard.
- Collaborated with fellow stylists to create visually appealing store displays that showcased merchandise.
Hostess/Server
Hasta La Pasta
09.2022 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Team Member
Jeremiah's Italian Ice
01.2022 - 04.2022
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Assisted in inventory management to prevent stock shortages and overages.
- Did all the opening and closing duties such as cleaning, counting any cash given that day, shutting down our computer systems, and locking up; when scheduled by myself.
- Monitored any deliveries that came in, as well as, organized the new inventory.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cashier/Customer Service
Michaels Arts And Crafts
11.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Klein Collins High School
Spring, TX05.2021
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Teamwork and Collaboration
- Relationship Building
- Phone etiquette
- Stocking
- Computer skills
- POS
- Clerical experience
- Cash handling
- Advertising Sales
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Stylist
Club Monaco
03.2024 - Current
Hostess/Server
Hasta La Pasta
09.2022 - Current
Team Member
Jeremiah's Italian Ice
01.2022 - 04.2022
Cashier/Customer Service
Michaels Arts And Crafts
11.2020 - 05.2021
High School Diploma -
Klein Collins High School
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