Slack / Teams
MARIA LOPEZ
Guatemala,Guatemala
Summary
At EZCORP, I spearheaded quality assurance initiatives, leveraging my expertise in ISO 9000 standards and exceptional problem-solving skills to enhance software performance and usability. My strategic approach to defect tracking and root cause analysis led to a significant improvement in product quality, demonstrating my ability to collaborate effectively and drive process optimization. Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiative to reduce error rates and optimize company processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
QA ENGINEER
EZCORP
12.2020 - Current
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Developed and maintained defect databases for known issues.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Advised developers on problems with databases, performance and other issues.
- Incorporated delivery requirements into planning of testing schedules.
- Kept scripts and test cases updated with current requirements.
- Built automated test scripts to handle repetitive software testing work.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Documented testing procedures for developers and future testing use.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
ENGINEERING - Electrical, Electronics And Communications Engineering
UNIVERSIDAD DEL VALLE DE GUATEMALA
GUATEMALA CITY12-2018
Skills
- Black Box Testing
- Quality assurance processes
- Load testing
- Integration Testing
- System Testing
- Defect tracking
- Functional Testing
- Test Planning
- Manual Testing
- Regression Testing
- User Acceptance Testing
- Security Testing
- Continuous integration
- White Box Testing
- Configuration and Troubleshooting
- Project requirement evaluation
- Team Collaboration
- Critical Thinking
- ISO 9000 standards
- Test Plan Development
- Quality improvement plans
- Root Cause Analysis
- Attention to Detail
- Project Scheduling
- Process Mapping
- Quantitative Analysis
- Process Automation
- Technical Writing
- Quality system review
- Non-conforming materials report
- Process change documentation
- Issue Resolution
- Failure Investigation and Analysis
- Documentation And Reporting
- Engineering support
- Inspection Processes
- Process Optimization
- Quality processes
- Relationship Building
- English Fluency
- Problem solving techniques
- Performance Metrics
- Process control documentation
- Software Quality Assurance
- Diagnostic automation
- Team Leadership
- Risk Management
- Non-Destructive Testing
- Decision-Making
- Quality improvement strategy
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 1 staff members.
- Collaborated with team of 2 in the development of Loyalty Program.
Certification
ISTQB Foundation Certified by iSQI Inc.
PostgreSQL certified
Sport lover
I like to run and weightlift.
Software
Jira ( Kanban , Waterfall, Scrum)
SQL SMS (SSMS)
Azure Devops
Intellij / Selenium /Cucumber / Java
DynamoDB
Datadog
Microsoft Insights
Mixpanel
Microsoft Excel
Timeline
QA ENGINEER
EZCORP
12.2020 - Current
ISTQB Foundation Certified by iSQI Inc.
PostgreSQL certified
ENGINEERING - Electrical, Electronics And Communications Engineering
UNIVERSIDAD DEL VALLE DE GUATEMALA
Similar Profiles
Denzel HawkinsDenzel Hawkins
Certified Pawnbroker at EZCORPCertified Pawnbroker at EZCORP
Malcom WestpointMalcom Westpoint
Store Manager in Training at EZCorpStore Manager in Training at EZCorp
Christina DuranChristina Duran
Customer Service Associate/Cashier at EZCORP, Inc.Customer Service Associate/Cashier at EZCORP, Inc.