Maria Lopez
Campo,CA
Summary
Versatile Office Assistant offering administrative experience in both corporate and non-profit office environments.
Overview
18
18
years of professional experience
Work History
Owner
MGL Cleaning Services LLC
Valley Center, CA
08.2021 - 10.2023
- Managed daily operations, which included scheduling, coordinating with customers, and making sure the cleaning crew had the right equipment and materials.
- Building customer relationships. Checking in with clients, communicating with them, and upselling services.
- Hiring Employees.
- Developing processes. Including assessing business processes and developing new ones for managing and executing services.
- Managing marketing campaigns on social media.
Administrative Assistant
GEI Tax & Financial Services
Glendale, CA
09.2010 - 04.2019
- Prepare, verify, and process invoices for sales or services rendered.
- Entered data on invoices, and ensured proper coding on documents.
- Collect on accounts by sending invoice reminders and communicating with customers.
- Reconcile accounts for clients.
- Provided high-quality tax return preparation assistance to clients to ensure that accurate and complete tax returns are filed in a timely manner.
- Responsible for client appointments.
- Assembled client packets.
- Answer the telephone, direct calls, and messages.
- Other responsibilities, as assigned.
Administrative Assistant to VP of Human Resources
Valley View Casino
Valley Center, California
09.2007 - 09.2010
- Maintained employee records.
- Updated HR Database (New hires, separations, vacation, and sick leaves)
- Approved PTO for employees.
- Assisted in payroll preparing by providing relevant data, like absences.
- Scheduled meetings and organized schedule for the vice president.
- Assisted with job interviews.
- Answered telephone calls, greeted guests, and answered any questions from visitors and employees.
Patient Service Representative
Neighborhood Healthcare
Pauma Valley, CA
12.2005 - 09.2007
- Answered multi-line phones and either directed callers to the appropriate party or handled callers' needs.
- Greeted patients upon arrival, signed in, and obtained insurance information and any other necessary data.
- Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents.
- Process payments from patients for copays and uninsured visits.
- Schedule appointments for new and recurring patients based on physician availability.
- Worked closely with insurance companies to cover patients' needs.
Education
High School Diploma -
Fallbrook Union High School
Fallbrook06-2004
Some College (No Degree) - Business Management
Career College of San Diego
San Diego, CASkills
- Skilled multi-tasker
- Social media control
- Staff management
- Human resources
- Contract management
- Business development
Timeline
Owner
MGL Cleaning Services LLC
08.2021 - 10.2023
Administrative Assistant
GEI Tax & Financial Services
09.2010 - 04.2019
Administrative Assistant to VP of Human Resources
Valley View Casino
09.2007 - 09.2010
Patient Service Representative
Neighborhood Healthcare
12.2005 - 09.2007
High School Diploma -
Fallbrook Union High School
Some College (No Degree) - Business Management
Career College of San Diego
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