Maria Andriano
Bakersfield,CA
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Staff Services Analyst
State of California Civil Rights Deparment
Bakersfield, CA
06.2022 - Current
- Participated in regular meetings with management to assess and address issues and identify and implement improvements.
- Evaluated existing systems to ensure compliance with applicable standards or regulations.
- Conducted detailed analysis of key trends and findings to summarize findings for leadership.
- Implemented quality assurance measures to ensure the accuracy of data entry into databases or applications.
- Interpreted and interrelated research data to develop integrated business analysis and projections.
- Aggregated and analyzed internal and external strategies to assess performance drivers and identify insights.
- Monitored the progress of projects ensuring deadlines were met while ensuring cost effectiveness.
- Delivered analytic support to identify high-priority opportunities and prospective clients to build pipelines.
- Maintained user confidence and protected operations by keeping information confidential.
- Wrote correspondence, memoranda and related documents to provide updates to leaders and associate team members.
Employer Program Representation
State of California Employment Development Department
Redlands, CA
11.2020 - 06.2022
- Input communication with applicants into computer system to facilitate future clarification and knowledgeable support.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Reviewed criteria for different aid programs to determine eligibility for various applicants.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Cultivated effective fact-checking and research talents from daily reviews of program eligibility requirements.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Substitute Teacher
Bakersfield City School District
Bakersfield, CA
08.2019 - 03.2020
- Differentiated classroom and small group instruction to meet needs of students with different learning styles and ability levels.
- Maintained current student attendance and assignment records to prevent lapses during teacher absences.
- Engaged students in discussions to promote interest and drive learning.
- Enforced classroom routines to keep students on set schedule and operating at consistent level.
Special Education Teacher
BCSD
Bakersfield, CA
08.2015 - 06.2017
- Develop and implement individualized education program for students.
- Effective classroom management through the use of a structured environment.
- Provide functional skills to students to ensure personal success and independence.
- Collaborate with parents, district superintendent, RSP teacher, Speech Therapist, Behaviorist, Adaptive P.E., and Kern Regional Center to meet the needs of students.
- Mainstream students in general education activities and classroom instruction.
- Implement goals based on individual needs and ability levels.
- Assess students learning and provide accommodations and or modifications if necessary.
- Provide instruction to a variety of ability levels while keeping students interested and engaged in Curriculum experience includes; Touchmath, Handwriting Without Tears, Open Court, Assessment experience; DRDP, Brigance Inventory of Early Development II and Brigance Comprehensive Inventory of Basic Skills II.
- Experienced with SIRAS in writing and developing IEPs.
Speech Therapist
BCSD
Bakersfield, CA
08.2011 - 06.2015
- Performed and documented initial exams and determine appropriate plans.
- Identified and proper documented student goals, evaluated progress and planned reevaluation.
- Evaluated and assessed students to establish measurable goals to promote restoration of functional abilities.
- Actively oversaw students activities and records.
Speech Therapist
KCSOS
Bakersfield, CA
11.2010 - 07.2011
- Performed and documented initial exams and determine appropriate plans.
- Identified and proper documented student goals, evaluated progress and planned reevaluation.
- Evaluated and assessed students to establish measurable goals to promote restoration of functional abilities.
- Actively oversaw students activities and records.
Front Office Clerk
DUESD
Delano, CA
01.2007 - 10.2010
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Planned meetings and prepared conference rooms.
- Designed electronic file systems and maintained electronic and paper files.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Monitored office supply use and stock levels, placing replenishment orders as needed.
- Supported clerical needs of more than 150 Teachers, including taking messages, scanning documents and routing business correspondence.
Accounting Technician
NORTH KERN MOTORSPORTS
Delano, CA
05.2006 - 01.2007
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Improved the accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
- Managed payroll and time and attendance systems.
- Enforced established payroll-related policies, procedures, and regulations and adherence to company and governmental policies.
- Kept thorough records of service actions and customer information.
- Reconciled deliverables, monitored schedules of open claims, and collaborated with accounting staff to pursue payments.
- Organized claims paperwork and booked appointments with customers.
- Coordinated timely payments from vendors, clients, and account holders.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Compiled and reported on expense data to aid in effective budget planning.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Business Office Manager
LAVERNE & SON ELECTRICAL & HEATING
Bakersfield, Ca
01.2004 - 02.2006
- Performed debit, credit, and total accounts on computer spreadsheets/databases, using specialized accounting software.
- Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
- Performed field audits on a wide variety of clientele using the Quick Books System.
- Guided firm reconciliation, payroll, annual bonus, and annual reporting.
- Assisted in general accounting procedures including accounts receivable, accounts payable, and account reconciliation.
- Organized paper filing system to maintain accurate records.
- Scheduled appointments and maintained employee appointment calendar using MS Outlook.
- Ordered office supplies for supply closet inventory.
- Answered phones and routed calls to appropriate team members.
- Created a variety of documents including memos, lists, labels, correspondence, and reports, and checked them for accuracy and completeness.
- Scheduled meetings and appointments for executive team members.
- Maintained employee records, including payroll, vacation time and benefits information.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Managed office budget and ensured accurate financial records were kept.
Accounting Assistant
DELANO DISTRICT SKILLED NURSING
Delano, Ca
01.2001 - 01.2003
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Ensured employee time sheets were accurate while updating information in Dos system.
- Recorded payroll for 25 salaried and 140 hourly employees, including all taxes, benefits and special compensations.
- Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
- Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
- Developed and maintained documentation for new hires, training materials and benefits.
- Updated new employee packages, training materials, benefits and announcements.
- Assisted with recruiting, background checks and reference checks.
- Coded invoices and other records to maintain organized and accurate records.
- Managed accounts payable for an organization of 160 personnel.
- Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
Bank Teller and Customer Service Representative
SAFE ONE CREDIT UNION
Delano, Ca
01.1998 - 01.2000
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Processed cash withdrawals.
- Trained employees on cash drawer operation.
- Adhered to Safe One Credit Union's security and audit procedures.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Store Manager
CANADA SHOES
Delano, Ca
01.1997 - 01.1998
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created training manuals targeted at resolving even the most difficult customer issues.
- Interviewed, hired, and trained new quality customer service representatives.
- Successfully managed the activities of 3 team members.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Developed, implemented, and monitored programs to maximize customer satisfaction.
- Addressed negative customer feedback immediately.
- Provided a high level of product and leadership support to representatives and clients.
- Analyzed financial data to identify areas of improvement.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, and profits.
Education
Master of Arts - EDUCATION SERVICES
University of Phoenix
Bakersfield, CA11.2013
Bachelor of Science - BUSINESS MANAGEMENT
University of Phoenix
Bakersfield, CA06.2009
Certification
- Child Development Site Supervisor Permit, current
- First aid and CPR certified
References
- Josue Jauregui Manager, EDD 916-639-3059
- Aurora Nuno Psychologist, BCSD 661-303-3771
- Masha Davis RN Nurse, BCSD 661-487-8171
Timeline
Staff Services Analyst
State of California Civil Rights Deparment
06.2022 - Current
Employer Program Representation
State of California Employment Development Department
11.2020 - 06.2022
Substitute Teacher
Bakersfield City School District
08.2019 - 03.2020
Special Education Teacher
BCSD
08.2015 - 06.2017
Speech Therapist
BCSD
08.2011 - 06.2015
Speech Therapist
KCSOS
11.2010 - 07.2011
Front Office Clerk
DUESD
01.2007 - 10.2010
Accounting Technician
NORTH KERN MOTORSPORTS
05.2006 - 01.2007
Business Office Manager
LAVERNE & SON ELECTRICAL & HEATING
01.2004 - 02.2006
Accounting Assistant
DELANO DISTRICT SKILLED NURSING
01.2001 - 01.2003
Bank Teller and Customer Service Representative
SAFE ONE CREDIT UNION
01.1998 - 01.2000
Store Manager
CANADA SHOES
01.1997 - 01.1998
Master of Arts - EDUCATION SERVICES
University of Phoenix
Bachelor of Science - BUSINESS MANAGEMENT
University of Phoenix
- Child Development Site Supervisor Permit, current
- First aid and CPR certified
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