MARIA-LOURDES V. ESPINAS
Santa Clarita,California
Summary
As a dedicated health education professional, leverage a strong understanding of health promotion principles, theories, and best practices. Skilled in creating educational materials and delivering presentations with attention to detail, excels at building positive relationships through counseling. Personable and driven by a strong work ethic, committed to positively impacting the healthcare industry.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Educator
Kaiser Permanente
09.2022 - Current
- Evaluated effectiveness of existing patient education materials, making recommendations for improvements where necessary.
- Increased patient satisfaction scores by consistently delivering high-quality education sessions that met or exceeded expectations.
- Developed culturally sensitive instructional materials to accommodate diverse patient populations.
- Collaborated with interdisciplinary teams to develop comprehensive care plans with appropriate educational strategies and resources.
- Enhanced patient understanding by developing and implementing customized educational materials.
- Served as a liaison between patients, families, and healthcare providers, advocating for optimal patient education opportunities and resources.
- Stay current on emerging trends in patient education best practices through regular professional development activities.
- Conducted comprehensive assessments of patients'' learning styles, adjusting teaching methods accordingly.
- Established trusting relationships with patients and families, ensuring open lines of communication for ongoing support and guidance.
- Identified knowledge gaps among patients, creating targeted interventions to address their specific concerns.
- Maintained thorough documentation of each patient's educational progress, providing feedback to healthcare providers as needed.
- Provided specialized instruction for individuals with unique medical conditions or learning challenges, ensuring an inclusive approach to patient education.
- Empower patients by promoting self-management skills and fostering confidence in managing their health conditions.
- Utilize multimedia tools such as videos, pamphlets, and interactive presentations to engage patients in the learning process effectively.
- Promoted available resources and connected individuals with services.
CHARGE NURSE, Post Anesthesia Care Unit
KAISER PERMANENTE
01.2020 - 09.2022
- Support nurse manager in operating the unit by maintaining a high quality of service, cost-effectiveness, and patient safety
- Organize, prioritize, and delegate nurse and ancillary workflow to ensure the unit's throughput and maintain a high-quality patient experience.
- Monitored the team's performance
- Perform daily wellness checks for all patients in the unit
- Actively listening to their concerns and updating them with the plan of care
- Motivate the healthcare team to maintain a high-quality patient care experience
- Hold regular meetings to hear concerns, address issues, and resolve possible conflicts
- Magnet Champion and active member of the Nursing Shared Leadership coordinating council
STAFF Nurse, Post Anesthesia Care Unit
KAISER PERMANENTE
01.2013 - 01.2020
- Relief Charge Nurse; Preceptor and Resource
- Helped in Organizing and implementing Staff education and training
- Past Member Patient and Family Care Council
- Spearheaded trial of the use of aromatherapy on patients with a history of post-op nausea
- Spearheaded revamping PARR levels of materials used in pre- and post-anesthesia care unit to decrease waste
- Member scheduling committee
STAFF NURSE, Coronary Surgical Unit
KAISER PERMANENTE
01.2010 - 01.2013
- Developed and improved time management and organizational skills to maximize personal productivity.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working towards common objectives.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with patients and other staff members.
- Responded sensitively and competently to service patients with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, increasing overall satisfaction.
STAFF NURSE, Critical Care Unit
PROVIDENCE SAINT JOHN’S HEALTH CENTER
01.2004 - 01.2013
- Resource Nurse and Preceptor
- Participated in Unit base Council: Co-authored The Guide Open Heart, a resource binder for nurses taking care of post-CABG/Valve patients
- Member Scheduling committee
- Member Wound Care Team
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
- Evaluated the effectiveness of care plans regularly, making adjustments based on individual patient needs and progress toward goals.
- Managed patients recovering from medical or surgical procedures.
- Explained the course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enact prescribed treatment strategies.
- Quickly responded to situations impacting safety and security in the unit, implementing crisis prevention interventions to control and de-escalate situations.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Education
Master of Science - Nursing Education
Mount Saint Mary's University
Los Angeles, CA05.2024
Bachelor of Science - Nursing
University of Santo Tomas
Manila, Philippines03.1993
Skills
- Health literacy
- Teaching strategies
- Multicultural Sensitivity
- Feedback Delivery
- Health Promotion
- Teaching techniques
- Research abilities
- Cultural Competency
- Materials Preparation
- Teamwork and Collaboration
- Presentation Skills
- Excellent Communication
Certification
- BLS
- ACLS
- PALS
- NIHSS
- Registered Nurse (RN), California, Current
Timeline
Patient Educator
Kaiser Permanente
09.2022 - Current
CHARGE NURSE, Post Anesthesia Care Unit
KAISER PERMANENTE
01.2020 - 09.2022
STAFF Nurse, Post Anesthesia Care Unit
KAISER PERMANENTE
01.2013 - 01.2020
STAFF NURSE, Coronary Surgical Unit
KAISER PERMANENTE
01.2010 - 01.2013
STAFF NURSE, Critical Care Unit
PROVIDENCE SAINT JOHN’S HEALTH CENTER
01.2004 - 01.2013
Master of Science - Nursing Education
Mount Saint Mary's University
Bachelor of Science - Nursing
University of Santo Tomas
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