Maria Loy
The Woodlands,TX
Summary
Accomplished Clinical Nurse with experience in trauma and medical-surgical care. Skilled in critical care and fostering interdisciplinary collaboration with a talent for enhancing patient satisfaction through effective communication and compassionate service. Robust background in patient care management, staff development and clinical management. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Demonstrates exceptional leadership and bilingual communication skills (English/Spanish), demonstrating a commitment to high-quality, culturally competent care. Dedicated and compassionate nurse with proven ability to provide patient care in fast-paced environment. Calm and level-headed when handling high-stress situations. Uses strong communication skills and humor to develop professional relationships with patients and families.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Nurse III Trauma/Geri-Trauma/Med Surg
Memorial Hermann The Woodlands Medical Center
05.2002 - Current
- Managed patient care from admission to discharge.
- Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
- Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
- Trained and mentored new hires/employees/new graduate nurses on best practices, hospital policies and standards of care.
- Worked as a Charge Nurse to oversee the effective operations of our unit/team during assigned shift
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
- Assessed patients' response to treatment and suggested ways to combat side effects.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Monitored and managed various treatment and care interventions.
- Responsible for carrying out physician’s orders promptly and accurately.
- Perform hospital tasks according to hospital policies and procedures.
Clinical Nurse II Med Surg/IMU/Telemetry Unit
Harris Health Lyndon B. Johnson Hospital
12.2020 - 04.2022
- Performed therapeutic nursing care interventions for patients with neurosurgical and neurological injuries, including stroke, brain hemorrhage, trauma and tumors.
- Assessed patients for delirium risk factors, managing pain, sedation and agitation.
- Monitored critical patient safety utilizing validated assessment tools such as continuous infusions, patency of intravenous lines
- Informed treating team of subtle changes indicative of derangement of cerebral hemodynamics, intervening appropriately.
- Conducted neurological and physical evaluations to collect data on patients' symptoms and progress with treatments.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Performed daily routine AM lab draws, STAT Lab draws, starts IVs and change dressings.
- Floated to MedSurg/IMU/Telemetry Covid Unit for approximately 3 months
Clinical Nurse Manager (PCMH Transformation Lead)
El Centro De Corazón
09.2016 - 11.2020
- Managed Family Practice Medical and Dental Departments for Pediatric, Adolescent and Adult services.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among staff members.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Improved patient satisfaction scores with continuous assessment of patient needs and prompt resolution of concerns.
- Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
- Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.
- Implemented quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
- Developed and implemented patient management plans and helped provision continuity of care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Acted as Primary Vaccine coordinator for Texas Department of State Health Services - Texas Vaccines for Children (TVFC) and Adult Safety Net (ASN) programs.
- Lead Emergency Preparedness and Response Team.
- Lead Centered Medical Home (PCMH) recognition efforts.
- Lead Infection Control operations including COVID-19 pandemic.
- Monitored adherence to state, federal, local, HIPAA, OSHA, CLIA and other regulatory guidelines and standards.
Clinic Manager
Clinic By The Bay
08.2014 - 06.2016
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Utilized data analysis tools to track key performance indicators, identifying areas for improvement and driving continuous growth in clinic success.
- Managed of immunization program design and coordination, worked directly with Department of Public Health on adult immunization programs; responsible for adherence to all state and federal, local, HIPAA, OSHA, CLIA and other regulatory guidelines and standards.
- Coordinated community outreach efforts to promote health education and build strong connections between the clinic and local residents.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Hired, trained and supervised employees to maintain team of high performers.
- Facilitated interdisciplinary collaboration among various departments within the clinic, promoting a cohesive approach to patient care management plans.
- Enhanced team performance by providing regular training and professional development opportunities.
- Implemented innovative marketing strategies, increasing patient awareness and attracting new clients to the clinic.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Created and implemented policies to improve operational efficiency and patient care quality.
Education
Master of Science - Nursing
University of San Francisco
San Francisco, CA05.2014
Bachelor of Science - Neurobiology, Physiology And Behavior
University of California - Davis
Davis, CA06.2007
Skills
- Direct Patient Care
- Organizational Skills
- Time management abilities
- Critical Thinking
- Acute care
- Bi-lingual in English and Spanish
- Patient monitoring
- Taking vitals
- Documenting vitals
- Mobility Assistance
- Pain Management
- Medication and IV administration
- Diabetes management
- Flow sheet charting
- Patient education and counseling
- Gastrostomy tube care
- Colostomy care familiarity
- Infectious disease control
- IV drug therapy management
Languages
Spanish
Native or Bilingual
French
Limited Working
Certification
Registered Nurse License #888627, TX
Oct 2015 – Apr 2025
Clinical Nurse Leader Certification #10640605
Apr 2015 – Dec 2025
Registered Nurse License, #95024816, CA License
Jan 2014 – May 2025
Public Health Nurse License, #545249, CA License
Sep 2014 – May 2025
Advanced Cardiovascular Life Support (ACLS) Certification, American Heart Association
Dec 2023 – Dec 2025
NIH Stroke Scale Training & Certification
Dec 2023 – Dec 2025
TCAR Trauma Care After Resuscitation Certification
Oct 2022 – Oct 2026
Timeline
Clinical Nurse II Med Surg/IMU/Telemetry Unit
Harris Health Lyndon B. Johnson Hospital
12.2020 - 04.2022
Clinical Nurse Manager (PCMH Transformation Lead)
El Centro De Corazón
09.2016 - 11.2020
Clinic Manager
Clinic By The Bay
08.2014 - 06.2016
Clinical Nurse III Trauma/Geri-Trauma/Med Surg
Memorial Hermann The Woodlands Medical Center
05.2002 - Current
Master of Science - Nursing
University of San Francisco
Bachelor of Science - Neurobiology, Physiology And Behavior
University of California - Davis
Registered Nurse License #888627, TX
Oct 2015 – Apr 2025
Clinical Nurse Leader Certification #10640605
Apr 2015 – Dec 2025
Registered Nurse License, #95024816, CA License
Jan 2014 – May 2025
Public Health Nurse License, #545249, CA License
Sep 2014 – May 2025
Advanced Cardiovascular Life Support (ACLS) Certification, American Heart Association
Dec 2023 – Dec 2025
NIH Stroke Scale Training & Certification
Dec 2023 – Dec 2025
TCAR Trauma Care After Resuscitation Certification
Oct 2022 – Oct 2026
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