Maria Lugo
Hermiston,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Senior Library Assistant
Hermiston Public Library
Hermiston, OR
06.2018 - Current
- Answered patron questions in-person or by phone regarding library services and resources.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Processed library card applications and maintained patron records with accurate contact information.
- Assisted patrons with printing and copying according to personalized requirements.
- Helped children select appropriate reading level library books.
Shift Supervisor
Rite Aid Pharmacy
Hermiston, OR
08.2021 - 01.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Applied security, safety, and loss prevention strategies during shifts.
Education
High School Diploma -
Jose De Diego
Puerto Rico 05.1973 - 05.1976
Skills
Fluent English / Spanish speaker
Inter-library loans
Shelf reading
Circulation desk
Shelving and organization
Fee payment processing
Timeline
Shift Supervisor
Rite Aid Pharmacy
08.2021 - 01.2024
Senior Library Assistant
Hermiston Public Library
06.2018 - Current
High School Diploma -
Jose De Diego
05.1973 - 05.1976