MARIA MACHADO
Portland,ME
Summary
Motivated administrative professional with experience in customer service and operational support. Proficient in Microsoft Office and Google Workspace, adept at coordinating schedules and managing documentation to improve efficiency and client relations. Highly organized, bilingual (Spanish–English), and experienced in supporting structured processes within academic and business environments. Seeking an entry level opportunity in a collaborative corporate setting with growth potential.
Overview
11
11
years of professional experience
Work History
Spanish Language Tutor
University of Southern Maine
Portland, ME
09.2025 - Current
- Conducted engaging one-on-one tutoring sessions to enhance language proficiency.
- Utilized interactive teaching tools to promote student engagement and learning.
- Explained complex topics using simple terms that were easy for students to understand.
Administrative Assistant
New England Tax Services
Nashua, NH
05.2024 - 08.2025
- Assisted in preparing documentation for tax filings and client compliance needs.
- Performed basic accounting tasks, including data entry and calculations in Google Sheets, preparation of Profit & Loss (P&L) statements, and organization of financial records for internal use.
- Coordinated client appointments and maintained schedules for tax preparation services.
Administrative & Business Support Roles
Ingemach S.A.
Guayaquil, Ecuador
04.2015 - 05.2024
- Supported daily administrative and operational tasks in business environments
- Managed documentation, records, and internal coordination
- Assisted with customer communication and service follow-up
- Supported financial tracking and organization
Education
BBA - Bachelor’s Degree in Business Administration
Universidad Metropolitana (UMET)
Ecuador12-2024
Skills
- Administrative Support
- Customer Service & Client Communication
- Data Entry & Organization
- Scheduling & Coordination
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace
Affiliations
- Academic & Professional Development (University of Southern Maine)
Participation in ESL programs, English & Spanish conversation tables, and academic support initiatives focused on professional communication and workplace readiness.
Timeline
Spanish Language Tutor
University of Southern Maine
09.2025 - Current
Administrative Assistant
New England Tax Services
05.2024 - 08.2025
Administrative & Business Support Roles
Ingemach S.A.
04.2015 - 05.2024
BBA - Bachelor’s Degree in Business Administration
Universidad Metropolitana (UMET)