Maria Machen
Sacramento,CA
Summary
Accomplished Legal Secretary with a proven track record at the County Of Sacramento, adept in document preparation and legal compliance. Skilled in maintaining schedules and managing files efficiently, I excel in multitasking and administrative support. Demonstrated ability to improve processes, showcasing a commitment to accuracy and legal research excellence.
Overview
32
32
years of professional experience
Work History
Legal Secretary I
County Of Sacramento, Department Of Child Support
2006.03 - Current
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Filed documents with courts on behalf of attorney.
- Generated typed notice of motions and judgments for court appearance. Type formal order.
- Created, indexed, and maintained client binders.
Bank of Hawaii Data Entry
Cis Honolulu Hawaii
1994.02 - 2004.01
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified accuracy of data entered into system to produce error-free reports.
- Developed data entry policies and procedures in compliance with company standards.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Followed established procedures to enter and process data correctly.
- Collated and organized data entry documents into filing systems for easy access.
- Verified data files prior to entry to maintain high data accuracy.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Searched, extracted and interpreted information to determine correct input procedure.
- Corrected data entry errors to prevent duplication or data degradation.
- Evaluated source documents to locate needed information.
Bank of Hawaii Business Teller/teller
Bank of Hawaii
1992.08 - 1994.08
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Monitored and reported suspicious activity in line with bank security policies.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Executed wire transfers, stop payments and account transfers.
- Received loan and utility payments, sending funds to correct destinations.
- Processed applications for new accounts.
- Established rapport with new clients to increase satisfaction and loyalty.
- Educated customers on online banking and mobile banking applications.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Referred customers to other banking departments for specialized services.
- Cross-sold credit cards, loans and other bank products.
Manager
After Thoughts
1992.06 - 1994.08
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Certificate - Business Machines
Hawaii Business College
Honolulu, HI06.1990
High School Diploma -
Harrington Highschool
Honolulu, HI1990
Skills
- Spreadsheets
- Schedule Maintenance
- Drafting legal documents
- Legal coding
- Document filing
- Word Processing
- Efficient multi-tasker
- Typing speed 65 WPM
- Schedule Management
- Legal Research
- File Organization
- Legal Terminology
- Calendar Management
- Case Management
- National Notary Association
- Document Preparation
- Administrative Support
- Legal Compliance
- Appointment Setting
- Document Proofreading
- Proofreading abilities
- Phone Etiquette
Timeline
Legal Secretary I
County Of Sacramento, Department Of Child Support
2006.03 - Current
Bank of Hawaii Data Entry
Cis Honolulu Hawaii
1994.02 - 2004.01
Bank of Hawaii Business Teller/teller
Bank of Hawaii
1992.08 - 1994.08
Manager
After Thoughts
1992.06 - 1994.08
Certificate - Business Machines
Hawaii Business College
High School Diploma -
Harrington Highschool
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