Maria Madrigal
Summary
Certified Clinical Medical Assistant and Phlebotomy Technician with several years of experience in patient care, specimen collection, and medical office operations. Bilingual and highly skilled in EMR systems, vital signs monitoring, and patient support. Known for strong communication, organization, and the ability to work efficiently in fast-paced healthcare environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lake County Health Department
Waukegan, USA
01.2019 - Current
- Greeted patients and prepared them for examinations by obtaining and recording vital signs, ensuring accurate and timely assessments
- Collect urine specimens for testing
- Accurately document specimen collection, including date and time
- Update and maintain electronic medical records (EMR)
- Answered phones, scheduled appointments, and assisted front office staff.
- Completed prior authorization requests to ensure timely patient care
- Cleaned, restocked, and prepared exam rooms to maintain a safe and organized environment for patient care
Medical Assistant
Express Employment Professionals
Waukegan, USA
06.2018 - 01.2019
- Greeted patients and prepared them for examinations by obtaining and accurately recording vital signs to ensure readiness for medical assessments
- Collect urine specimens for testing
- Accurately document specimen collection, including date and time
- Update and maintain electronic medical records (EMR)
- Answered phones, scheduled appointments, and assisted front office staff.
- Completed prior authorization processes to facilitate timely patient care and treatment
- Cleaned, restocked, and prepared exam rooms for patient use, maintaining a safe and organized environment to enhance patient experience
Donor Center Technician
Grifols
Waukegan, USA
09.2016 - 06.2018
- Conducted pre-donation medical screenings to ensure donor safety and compliance with established guidelines
- Performed hematocrit (HCT) and protein testing using finger stick methods and lab equipment
- Verified accuracy and completeness of donor screening information to uphold regulatory standards and enhance donor trust
- Communicated donor medical information to medical staff to facilitate informed decision-making and ensure quality care
- Maintained donor confidentiality and ensured compliance with all regulations
Education
Healthcare Carrer Program -
Computer systems institute
Gurnee, IL01-2016
High School Diploma -
North Chicago high School
North Chicago, IL01-2014
Skills
- Patient assessment
- Phlebotomy
- Specimen collection
- Patient preparation
- Medical Scheduling
- EMR Systems
- Record management
- Medical Office Operations
- Patient support
- Team collaboration
- Bilingual (English/Spanish)
- CPR
Certification
- Certified Clinical Medical Assistant (CCMA)
- Certified Phlebotomy Technician (CPT)
- Cardiopulmonary Resuscitation (CPR)
Timeline
Medical Assistant
Lake County Health Department
01.2019 - Current
Medical Assistant
Express Employment Professionals
06.2018 - 01.2019
Donor Center Technician
Grifols
09.2016 - 06.2018
Healthcare Carrer Program -
Computer systems institute
High School Diploma -
North Chicago high School