Summary
Overview
Work History
Education
Skills
Timeline
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Maria Magdaleno

Ocean Shores,WA

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and operational management skills.

Overview

12
12
years of professional experience

Work History

Director of Dining Services

Brookdale Assisted Living
02.2019 - Current
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.

PT Shift Manager

JOANN Fabrics And Crafts
04.2011 - 04.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Verified pricing, inventory count and supply during shift hours.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Rotated merchandise and displays to feature new products and promotions.
  • Established team priorities, maintained schedules and monitored performance.

Assistant Office Manager

Investment Development Corp.
03.2014 - 03.2016
  • Burden Park Self Storage &U-Haul Service Provider
  • Prepared and executed rental agreements with customers in a property of over 2000 storage units.
  • Our business partnered with U-Haul by providing rental vehicles on site
  • Kept front office clean and well-organized to keep areas presentable for guests.
  • Recorded expenses and maintained accounting records.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Maintained store equipment, printers and fax machines.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.

ParaEducator

Reef Sunset Unified Shool District
01.2006 - 01.2007
  • Assisted teachers and worked individually with students with special needs.
  • Collaborated with teachers to help with classroom and workload management.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Education

Associate of Arts -

West Hills College - Coalinga
Coalinga, CA

Skills

  • Customer Relationship Management
  • Training Oversight
  • Service Quality Standards
  • Recruitment and Hiring
  • Regulatory Requirements
  • Employee Performance Evaluations
  • Schedule Management
  • Baking Techniques

Timeline

Director of Dining Services

Brookdale Assisted Living
02.2019 - Current

Assistant Office Manager

Investment Development Corp.
03.2014 - 03.2016

PT Shift Manager

JOANN Fabrics And Crafts
04.2011 - 04.2016

ParaEducator

Reef Sunset Unified Shool District
01.2006 - 01.2007

Associate of Arts -

West Hills College - Coalinga

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Maria Magdaleno