Maria Magdaleno
Richmond,CA
Summary
Dynamic and detail-oriented Medical Assistant Intern at Dr. William Chen, skilled in patient care coordination and clinical applications. Proven ability to enhance patient flow and satisfaction through effective appointment management and communication. Adept at vital signs documentation and committed to maintaining HIPAA compliance, ensuring the highest standards of patient confidentiality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Dr. William Chen
San Pablo
01.2025 - Current
- Assisted in patient intake, ensuring accurate data collection and documentation.
- Supported healthcare team by preparing examination rooms and sterilizing instruments.
- Managed appointment scheduling to optimize patient flow and reduce wait times.
- Performed basic laboratory tests, maintaining adherence to safety and quality protocols.
- Documented patient vital signs and medical histories in electronic health records systems.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Cashier Team Lead
Jack in the Box
El Sobrante
06.2018 - Current
- Supervised daily cash handling and ensured accuracy in transactions.
- Trained new cashiers on operational procedures and customer service protocols.
- Managed team schedules to optimize staffing levels during peak hours.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Implemented process improvements to streamline checkout operations and reduce wait times.
- Analyzed daily sales reports to identify trends and adjust staff assignments accordingly.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Clinical Medical Assistant
Alvarado Adult School
Richmond, CA08.2025
Phlebotomy
Alvarado Adult School
Richmond, CA05.2025
High School Diploma -
Richmond High School
Richmond, CA08.2018
Skills
- Patient care coordination
- Insurance verification
- Clinical applications
- Patient preparation
- Vitals collection and documentation
- CPR/AED
- Written communication
Certification
CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant Intern
Dr. William Chen
01.2025 - Current
Cashier Team Lead
Jack in the Box
06.2018 - Current
Clinical Medical Assistant
Alvarado Adult School
Phlebotomy
Alvarado Adult School
High School Diploma -
Richmond High School