Maria Mahmood
Everett,WA
Summary
Highly organized and detail-oriented professional with a background in administrative coordination, human resources, and client relations. Skilled in recruitment support, interview coordination, and enhancing the candidate experience. Proven ability to streamline operations, manage complex schedules, and facilitate communication in fast-paced environments. Fluent in Urdu and Hindi, with a strong ability to adapt to diverse and dynamic work environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Everett Public School District
12.2022 - Current
- Coordinate lesson plans and classroom activities for grades K–12, adapting to diverse teaching environments.
- Manage classroom dynamics and ensure student engagement for an average of 150–180 students daily.
- Collaborate with faculty to ensure consistency and continuity of teaching while maintaining a positive learning environment.
Tax Examiner
Internal Revenue Service
01.2021 - 06.2021
- Reviewed, analyzed, and processed sensitive data with attention to detail to ensure accurate tax filings.
- Provided clear guidance to taxpayers, resolving discrepancies and ensuring compliance with tax regulations.
- Analyzed and flagged potential fraud cases, making informed decisions based on legal and regulatory guidelines.
Client Business Partner
Volt Workforce Solutions
08.2013 - 07.2014
- Managed client relationships across a portfolio of 200 clients, ensuring smooth operations and timely delivery of services.
- Coordinated client meetings, interviews, and recruitment-related events, enhancing client satisfaction and engagement.
- Increased customer satisfaction by 35% through improved communication and service delivery.
- Supported business development by identifying opportunities for new client solutions and partnerships.
Operations Supervisor
Volt Workforce Solutions
09.2009 - 08.2013
- Led onboarding processes for 200–300 candidates monthly, coordinating interviews, orientations, and new hire documentation.
- Streamlined administrative workflows through process development, documentation, and auditing, improving operational efficiency.
- Collaborated with Recruiting and Employee Relations teams to ensure smooth candidate transitions and support.
Education
Bachelor of Business Administration - Human Resources Management
California State University
01.2009
Skills
- HR & Recruiting Tools: Fieldglass, IQN, PeopleSoft, Beeline, DocuSign
- Office Tools: Microsoft Office Suite (Excel, Word, PowerPoint), Salesforce, QuickSight, Tableau
- Systems & Processes: Candidate Management, Interview Coordination, Onboarding Systems
Certification
- Six Sigma Yellow Belt Certified
- Fierce Conversations Certified
Languages
Urdu: Fluent
Hindi: Fluent
Timeline
Substitute Teacher
Everett Public School District
12.2022 - Current
Tax Examiner
Internal Revenue Service
01.2021 - 06.2021
Client Business Partner
Volt Workforce Solutions
08.2013 - 07.2014
Operations Supervisor
Volt Workforce Solutions
09.2009 - 08.2013
Bachelor of Business Administration - Human Resources Management
California State University
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