Maria Malan
Pasadena,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level accounting position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Licensing Associate
Pasadena Humane Society & SPCA
2022.03 - 2022.12
- Stayed up-to-date on city ordinances and licensing requirements.
- Responded to requests for information from public and municipality offices.
- Performed routine data entry and document management.
- Responded to in-person and telephone requests for information from general public.
- Updated operational records or licensing information using computer terminals.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Created documents with applicant information and verified data against DocuPet and Cameleon database information.
- Issued dog, cat, and service animal licenses and collected appropriate fees.
- Assisted newly hired associates in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Processed payments for fines and fees, maintained accurate drawers, and issued receipts.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained a positive attitude and high energy levels throughout door-to-door outreach, regularly exceeded daily contact quotas through efficient time management techniques and a focused work ethic.
- Distributed pamphlets and other informational literature on Licensing information.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assistant Coordinator
WillardLEARNs
2003.01 - 2011.08
- Planned, organized, and directed the operations of the program.
- Carried basic office duties.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis.
- Prepared and maintained records of student attendance.
- Supervised and instructed students as needed.
Youth Leader
WillardLEARNs
2000.04 - 2002.12
- Planned and implemented integrated lessons to meet national standards.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Assisted with the planning and facilitation of special projects and events.
- Attended staff development workshops.
Education
Associate of Arts -
Glendale Community College
Glendale, CA06.2004
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ08.2009
Master of Arts - Education
University of Phoenix
Tempe, AZHigh School Diploma -
John Muir High School
Pasadena, CA06.1997
Skills
- Data Entry
- Money Handling
- Customer Service
- Document Verification
- Payment Collection
- Computer Skills
- Organizational Skills
- Attention to Detail
- Flexible and Adaptable
Volunteer Work
Pasadena American Little League
3579 E. Foothill Blvd. #607
Pasadena, CA 91107
2015 - November 2023
Team Parent
Responsibilities included providing parents with team information as needed, send out weekly team schedule, add events to team calendar on Game Changer app, answer questions and concerns parents may have.
Snack Bar Coordinator Assistant
Responsibilities included opening and closing of the snack bar, maintaining a clean and organized environment, taking weekly
inventory of supplies, total daily earnings and place in safe box, perform simple food preparation and serve it to customers, make sure
each shift was covered by a volunteer and assist with any questions and/or concerns they may have regarding their duties.
Pasadena First Church of the Nazarene
3700 East Sierra Madre Blvd.
Pasadena, CA 91107
2012 – Present
Children's Ministry Leader
Responsibilities include planning and executing Bible lessons for elementary school-age children.
Languages
Spanish
Native or Bilingual
Timeline
Licensing Associate
Pasadena Humane Society & SPCA
2022.03 - 2022.12
Assistant Coordinator
WillardLEARNs
2003.01 - 2011.08
Youth Leader
WillardLEARNs
2000.04 - 2002.12
Associate of Arts -
Glendale Community College
Bachelor of Science - Accounting
University of Phoenix
Master of Arts - Education
University of Phoenix
High School Diploma -
John Muir High School
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