Maria Malaney
Burlington ,VT
Summary
Born in Guatemala but destin to come to Vermont. I was adopted when I was five years old, came here in the middle of winter. It was a culture shock. I will forever be grateful for the opportunity that everyone in my life has granted me. I went through hardships at the beginning of my journy but, I would do it all over again if it meant I would end up where I am today. All the hardships just made me more motivated and hard working. My first job was when I was 16 years old. I had bills to pay at a young age, so a job was needed. Started as a dishwasher. It was a very frustrating job. The next step for me was to become a line cook. I liked making food for people and making sure people got their food on time, helped me build time management. My finally step was to become a server. At first I was very intimidated by the constant interaction with people. Small talk made me uncomfortable. The more I did it the more confident I got. I started to make regulars and I was proud of myself. The restaurant business has taught me to be more vocal and carry on conversation, as well as building other special skills important for being in the nursing field.
Overview
8
8
years of professional experience
Work History
LNA
UVMMC Central Vermont Medical Center
Burlington, VT
06.2024 - Current
- Provided compassionate care to patients, ensuring comfort and emotional support during daily activities.
- Assisted nursing staff with patient assessments, documenting vital signs and care observations accurately.
- Implemented infection control protocols, maintaining cleanliness in patient areas to promote safety and health.
- Educated patients and families on health management techniques, fostering understanding of care plans and procedures.
- Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
- Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Caregiver
Bayada Home Health
Williston, VT
11.2024 - 05.2025
- Assisted clients with daily living activities, promoting independence and comfort.
- Provided companionship to enhance emotional well-being and social interaction for clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Server
Applebee's Grill + Bar
Burlington, VT
08.2022 - 10.2024
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to coordinate timely food delivery and enhance guest satisfaction.
- Managed multiple tables simultaneously while maintaining attention to detail and guest needs.
- Resolved customer complaints effectively, ensuring positive dining experiences and repeat business.
- Implemented upselling techniques that increased overall sales performance during shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Cook
Park Squeeze
Vergennes, VT
03.2018 - 05.2021
- Maintained cleanliness and organization in kitchen and food preparation areas
- Assisted in inventory management, ensuring timely restocking of ingredients
- Trained new kitchen staff on safety protocols and cooking techniques
- Implemented efficient cooking methods to reduce food waste and improve productivity
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Vergennes Union High School
Vergennes, VTSkills
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Personal hygiene assistance
- Emotional support
- Housekeeping
- Meal preparation
- Relationship building
- Critical thinking
- Verbal communication
- Mobility assistance
Timeline
Caregiver
Bayada Home Health
11.2024 - 05.2025
LNA
UVMMC Central Vermont Medical Center
06.2024 - Current
Server
Applebee's Grill + Bar
08.2022 - 10.2024
Cook
Park Squeeze
03.2018 - 05.2021
High School Diploma -
Vergennes Union High School