Maria Malave

Use of computer mouse requires repetitive hand and wrist motion

Has a broad understanding of physician office practice, preferably nephrology

Offers computer skills in various applications such as, MS Office Suite, PMD soft, Athenahealth and other applications/systems

Must possess the following knowledge, skills and abilities to perform this job successfully:

Ability to communicate effectively and clearly with all internal and external customers

Detail-oriented with excellent follow-up

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Completed EKGs and other tests based on patient presentation in office.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Preparing patients for the physician's care
• Performing aseptic procedures
• Take vital signs
• Updating electronic record information (PCP of record) and maintenance of appropriate components of electronic medical record
• Performing venipunctures and non-intravenous injections (must meet competency levels cleared by Nursing Supervisor)
• Observing and reporting patient's signs or symptoms
• Preparing patients for the physician's care.
• Performing aseptic procedures.
• Take vital signs.
• Updating electronic record information (PCP of record) and maintenance of appropriate components of electronic medical record.
• Performing venipunctures and non-intravenous injections (must meet competency levels cleared by Nursing Supervisor).
• Observing and reporting patient's signs or symptoms.
• Assisting with patient examinations or treatments.
• Operating office medical equipment.
• Collecting routine laboratory specimens as directed by the physician.
• Measuring for chart growth recording, knowledge of immunizations/recording, assist in minor surgeries, EKG & vision checks.
• Training new personnel, as required.
• Interpret
• Clean and stock exam rooms.
• Adhere to all safety and infection control policies.
• Schedule follow up appointments, health maintenance and referral appointments.
• Other duties as assigned.