Maria Mallozzi
Fleetwood,PA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Additionally, due to my previous marketing position, I have experience in managing online platforms and finding creative ways to grow online engagement.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Salute Ristorante Italiano
01.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Would manage the take out side of the restaurant and take clients orders, complete the orders, and take deliveries.
Church Musician
St. Ignatius Of Loyola Catholic Church
05.2019 - 08.2023
- Enhanced worship experience by skillfully playing various musical instruments during services.
- Attended and occasionally led practices on a weekly basis.
- Educated volunteer musicians on a bi-weekly basis.
- Worked closely with pastoral staff to select appropriate music that supported sermon themes and liturgical seasons.
- Organized music and made copies for all choir members on a weekly basis, as well as aid in keeping the church library in check.
Coordinator and Administrative Assistant
MDM Landscaping LLC
03.2020 - 09.2022
- Managed all social media accounts and ran multiple marketing and sales campaigns at the start of the landscaping season.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Managed phone calls and all customer communications.
Education
Marketing
DeSales University
Center Valley, PA05.2027
Fleetwood Senior High School
Fleetwood, PA06.2023
Skills
- Customer Satisfaction
- Document Management
- Scheduling and Calendar Management
- Organization
- Social Media Management
- Detail-Oriented
Timeline
Restaurant Server
Salute Ristorante Italiano
01.2023 - Current
Coordinator and Administrative Assistant
MDM Landscaping LLC
03.2020 - 09.2022
Church Musician
St. Ignatius Of Loyola Catholic Church
05.2019 - 08.2023
Marketing
DeSales University
Fleetwood Senior High School