Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maria Manske

Northford,CT

Summary

A Dedicated office Professional with exceptional communication and people skills, a loyal dependable team member with the ability to multi-task while remaining detail oriented, Seeking a challenging role in a busy office environment. Organized Assistant Secretary with experience in managing administrative tasks, including correspondence management and meeting coordination. Strengths lie in multitasking, problem-solving, and providing high-level support to executives. Demonstrated impact in prior roles through improved office efficiency and organization. Skilled at document preparation, data entry, and software applications relevant to secretarial work.

Overview

36
36
years of professional experience

Work History

Assistant Secretary

St Elizabeth of the trinity
North Haven , CT
01.2024 - Current
  • Coordinate sacramental record keeping for all programs.
  • Provide Sponsor Certificates as requested.
  • Prepared, printed, and mailed annual donation statements for parishioners.
  • Prepared the weekly bulletin for parish distribution.
  • Maintained and updated parish database as needed.
  • Inputted new registrations and updated the computer database.
  • Prepare Sacramental Certificates for sacraments made.
  • Provided administrative support to the Secretary, including managing calendars and scheduling meetings.
  • Answered phone calls from external contacts and provided information or directed inquiries appropriately.
  • Greeted visitors to the office and ensured that they were taken care of promptly.
  • Maintained a filing system for important documents such as contracts, agreements, invoices.
  • Performed general clerical duties such as sorting mail, photocopying documents, ordering supplies.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction at all times.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Exercised administrative skills to perform technical or specialized office support work.
  • Received and screened visitors and telephone calls for personnel and management staff.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Proofread and checked materials for accuracy, completeness and compliance with policies and regulations.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Greeter

Totoket Valley Elementary School
10.2019 - 06.2024
  • Greet kids, parents, and anyone that enters the school with a friendly and positive attitude
  • Offer assistance and direct anyone in the direction they need to go
  • Answer phones and door when needed, help out teachers in any task they need help with, watching children at recess, keep a clean and organized area, and any other duties as assigned.

Head Teacher, part time

Kids Towne Daycare
North Haven, CT
06.2007 - 12.2014
  • Planning a daily schedule, interacting with all the children, feeding, getting them ready for nap, reading stories, playing, redirecting when needed, positive discipline, document all the children’s daily routine, and give a daily progress report to their parents.

Adjustment Clerk

Knights of Columbus
New Haven, CT
04.1989 - 11.2006
  • Coordinated with all departments on client insurance adjustments.
  • Managed heavy agent calls daily, with follow-up resolutions.
  • Handle sensitive information and maintain the highest standards of confidentiality.
  • Exercise discretion and sound judgment with all client matters.
  • Flagged urgent and critical messages for review and handling.
  • Handled all client life and term adjustments according to policy requirements.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Performed data entry tasks to update customer accounts records.
  • Supported office clerical functions using word processing and other software, email and office machines.

Education

High School Diploma -

North Haven High School

Skills

  • Client Support
  • Database entry
  • Spreadsheet development
  • File Management
  • Data Entry
  • Customer Service

References

Available upon request

Timeline

Assistant Secretary

St Elizabeth of the trinity
01.2024 - Current

Greeter

Totoket Valley Elementary School
10.2019 - 06.2024

Head Teacher, part time

Kids Towne Daycare
06.2007 - 12.2014

Adjustment Clerk

Knights of Columbus
04.1989 - 11.2006

High School Diploma -

North Haven High School
Maria Manske